Scot Kemmer introduced the Smart Choice package as the company's most popular solution, made from a quarter-inch virgin PVC composite that replicates natural stone and is completely non-porous, antimicrobial, and resistant to color change and mildew. He emphasized the layered design technique that gives the panels depth and realism, setting them apart from traditional acrylic or fiberglass. The couple was especially drawn to the low-maintenance aspect of the composite material, and Scot demonstrated how it would prevent issues they had faced with grout, mildew, and discoloration. The company’s performance, built on nearly three decades of experience, A+ BBB rating, and an exclusive team of trained, background-checked installers based locally in Buda, reinforced customer confidence in their reputation.
Scot detailed an efficient four-to-five-day installation process beginning mid-January. The plan involved full demolition down to the studs, replacement of any compromised framing or subfloor, new thermal-insulated bases, full PEX plumbing, and installation of the proprietary Shower Shield waterproofing system with quad-lock corner sealing for maximum durability. The process would culminate in antimicrobial silicone sealing, a glass panel door, matte black fixtures, and a floor with non-slip properties. Additional work included moving the toilet, drywalling where necessary, and preparing all plumbing for a new dual-sink vanity. Scot also provided a 3D visual design during the visit and offered a complete breakdown of cost options, including the potential for discounts depending on payment method and review participation.
Five Star Bath Solutions backed their offering with a transparent, fully transferable lifetime warranty covering products, parts, and workmanship, with no hidden limitations. Scot clearly differentiated their warranty from others that only covered labor for limited periods. He explained how even mold or structural issues discovered during demo would be repaired at no additional cost. Promotional pricing included a franchise discount of 77% off labor and an additional $1,250 off for customers paying with cash and leaving a review. A Same Day Upgrade from corporate allowed customers who booked immediately to receive the Smart Choice system at the cost of the lower-tier Performance package, saving approximately $3,000. Though the couple opted to think it over, they appreciated the detailed, pressure-free presentation and Scot’s thorough, personable approach.
Features presented by the representative:
* Smart Choice PVC composite (non-porous, antimicrobial, layered stone realism)
* Shave step in place of bench; matte black Ashland Square fixture with hose
* Frameless hinged glass panel door and niche/corner shelf storage
* Full demo to studs, thermal-insulated base, PEX plumbing, and Shower Shield waterproofing
* Local, certified installers with no subcontracting
* Transparent, lifetime transferable warranty (product, parts, labor)
* Flexible payment options and promotional pricing
* 3D visual design consultation included in estimate