Five Star Bath Solutions, represented by Troy Zakrzewski, presented their Smart Choice package as the optimal balance of durability, design, and affordability. Troy emphasized that the grout-free composite material they use is not only the most popular but also the most durable and low-maintenance option, offering resistance to scratches, mold, and water damage. The customer appreciated that Troy did not pressure them with unnecessary upsells and instead provided a tailored solution that balanced budget and functionality. The matte black Delta fixtures, non-slip floors, waterproofing system, and flexibility in shelf placements were detailed benefits of the system, meeting both the aesthetic and safety goals the customers laid out.
Troy described a comprehensive installation process beginning with protective measures such as runners and plastic to limit dust, followed by demolition down to the studs and replacement of plumbing and any water-damaged wood at no extra cost. Installers are not subcontracted but are company-trained, background-checked employees. Each installation includes full waterproofing with shower shield backing, PVC corner sealing, and polyurethane adhesives to ensure longevity. The final finish includes a permanent watertight seal and a walkthrough with the customer to confirm satisfaction. The master bathroom walk-in shower and the guest bath tub/shower combo were both scheduled to be completed between Thanksgiving and Christmas, with installation taking approximately two days per bath.
Five Star Bath Solutions offers a lifetime warranty on all materials installed through the Smart Choice package, which is also transferable to future homeowners—a key selling point for increasing property value. Unlike other contractors, Troy assured the customers that no additional charges would be added for repairing hidden damage uncovered during demolition. The total cost for both bathrooms, including premium materials and fixtures, was brought down to $25,107 after discounts and financing incentives. Financing was arranged with an $8,000 down payment and monthly installments of approximately $240, making the project accessible without sacrificing quality or safety. The customer also appreciated the inclusion of a $400 vanity top replacement in the master bathroom as part of the final package.
Features presented by Troy Zakrzewski:
* Grout-free composite walls with 21 modern color options
* Non-slip nanotech shower pans
* Two corner shelves per bathroom
* Two matte black Delta grab bars per bathroom
* Delta 2-in-1 matte black hand shower fixture
* Straight matte black curtain rods
* Full waterproofing with shower shield and PVC corners
* All-new plumbing installation
* Company-trained, background-checked installers
* Lifetime transferable warranty
* No upcharges for hidden damage repairs
* $400 vanity top installation included
* Flexible financing with low monthly payments