The Representative explained that Five Star Bath Solutions provides Smart Choice wall panels manufactured from 100% virgin PVC with antimicrobial and waterproof properties designed for long-term durability and simplified maintenance. He described the wall system as utilizing real stone imaging embedded beneath multiple protective layers, including a nano hard coat, protective poly coating, and UV protection to prevent fading while maintaining the appearance of natural stone. The Representative also emphasized the company's Certified Craftsman Guarantee, Best Value Guarantee, No Surprise Guarantee, and Property Protection Guarantee, explaining that all installers receive manufacturer certification before entering customers' homes. In addition, he reviewed Five Star Bath Solutions' fully transferable lifetime warranty covering the product, parts, and workmanship without the complicated exclusions commonly found in competitor warranties.
The Representative described the installation process beginning with protecting the customer's home before removing the existing bathtub and surrounding materials. After demolition, the framing and plumbing are inspected before installing a reinforced anti-slip shower base, updated PEX plumbing, and the Shower Shield waterproof backer system. He explained that blocking is installed behind the walls for grab bars, shelving, and the foldable seat before the Smart Choice wall panels and accessories are installed. Zachary Sterling further explained that Hydro Block waterproofing extends over the shower pan flange to direct condensation into the shower while marine-grade antimicrobial adhesive and silicone provide long-term waterproof protection. The installation concludes with final sealing, water pressure and leak testing, and a complete customer walkthrough following completion.
Five Star Bath Solutions provides a fully transferable lifetime warranty covering the products, parts, and workmanship for qualifying installations. The Representative explained that the waterproof wall system, reinforced shower base, PEX plumbing, marine-grade antimicrobial sealants, teak seat, grab bars, and all installed accessories are designed for long-term performance while significantly reducing maintenance compared to traditional grout and tile systems. Certified installation, comprehensive workmanship coverage, property protection, and ongoing customer support were presented to provide long-term confidence in the completed remodel.
Features presented by the representative:
* Tub-to-walk-in shower conversion
* Reinforced low-threshold anti-slip shower base
* Smart Choice marble-look waterproof wall panels
* Foldable hardwood teak shower seat
* ADA-compliant grab bar
* Handheld multi-function shower system
* Multiple corner storage shelves
* Updated PEX plumbing
* Shower Shield waterproof backer system
* Hydro Block waterproofing system
* Marine-grade antimicrobial adhesive and silicone
* Home protection during demolition and installation
* Water pressure testing and final walkthrough
* Fully transferable lifetime warranty covering products, parts, and workmanship