About Us - Five Star Bath Solutions
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About Us

Transforming Bathrooms, Providing Value, Enriching Lives.

We’re committed to our customers, our franchisees, and the areas that they call home. Our services include:
One-day bathroom renovations 
Shower conversions 
Bathtub replacements 
Walk-in bathtub installations 
Accessory installations for enhanced safety and functionality 
We understand that your bathroom should be customized to fit your unique lifestyle, and we are committed to providing the highest quality products and installation services to ensure your satisfaction. 

Our Mission

Creating Value & Transforming Communities, One Bathroom at a Time.

Every week across North America, our business owners and their teams are transforming customers bathrooms into a space they love for a reasonable price.

By focusing on our primary mission, individuals become business owners, service providers, and pillars of their community.

Our Vision

To provide the best value in the bathroom remodeling industry, delivering the highest quality products and materials with the best customer service at truly affordable prices.

We seek to innovate the bathroom renovation industry with custom products, advanced technology, and exceptional customer service.

Our Story

How to Provide Excellent
Small-Business Service: Start as One.

In 1996, in Ontario, Canada, we set out to provide affordable bath and shower solutions to one community. We quickly discovered there was a widely unmet need for what we provided.

After many successful years, we wanted to see if our model was replicable. The answer was an astounding yes, and in the decade since, we’ve expanded across the US and Canada to provide new communities the same quality and level of service we’ve delivered since day one.

We never forgot where we started, it’s what guides our actions across the continent.

Map of Ontario, Canada

How We’re Different

Fast

We finish the job in 1-2 days, 21 days less than the national average

Affordable

We offer remodel options for any budget and easy payment options.

Beautiful

Our materials offer flawless stone and marble beauty without the hassle, cost or upkeep.
Get in Touch, Start Remodeling

Meet the Team

Chad Jones

Chad Jones

CEO
Chad focuses his efforts on delivering results. Chad Oversees all corporate compliance within the Five Star Bath Solutions brand and drives value back to their franchise partners. Franchise unit sales are one of the best metrics of success in the franchising world, and he has proven his ability to close as Five Star brands continue to see success.
franchise partners. Franchise unit sales are one of the best metrics of success in the franchising world, and he has proven his ability to close as Five Star brands continue to see success.
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Dean Hartly

Dean Hartley

President
Dean joined the bathroom remodeling business over 20 years ago to step away from his life as a financial planner. Since then, he’s worked just about every job in the business and has coordinated over 12,000 bathroom renovations himself. Today, he owns 8 franchise locations and continues to look for ways to expand the brand and please customers.
the business and has coordinated over 12,000 bathroom renovations himself. Today, he owns 8 franchise locations and continues to look for ways to expand the brand and please customers.
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Our Values

We treat you and your home with unmatched respect and professionalism. Our team is composed of certified experts in their fields, ensuring that only the best service is provided. Honesty and trustworthiness are integral to our approach.

From the materials we use to the final results, we deliver work of the utmost excellence.

Professionalism

Unmatched respect for you and your home. We understand we’re guests and act accordingly.

Expertise

Each Five Star designer and installer is a certified professional in their trade. We never send in amateurs.

Integrity

Words, promises, and timelines matter. We fulfill our commitments and remain available at all times.

Quality

From each material to the final outcome, every detail matters. We don’t cut corners under any circumstances.

Our Locations

Our home is your home too!
With dozens of locations and more on the way, every area is a Five Star Bath Solutions area.
Map of North America showing our Locations

Let’s Get Started!

Fill out the form below and get $1,000 off your project just by booking an appointment.
855.970.BATH

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    Update Your Bath
    In as Little as One Day

    Speak with our bath experts by calling us at 855.970.BATH or use our online booking form. 
    Book a Free Design Consultation
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