Alaina Dettling, the Five Star Bath Solutions representative, explained that the company emphasizes creating bathrooms that are safer, easier to maintain, and significantly more functional. Customers are given complete autonomy over selecting fixtures, colors, and accessories. She strongly recommended the Smart Choice composite wall panel system for its advanced six-layer design, grout-free surface, embedded antimicrobial protection, and waterproof Shower Shield backing, which provide exceptional durability and easy cleaning without the risk of mold or mildew.
The completed shower accurately reflects Five Star’s recommendations, featuring attractive, seamless composite wall panels in the Arctic Ice marble-inspired design, providing the clean, grout-free, and mold-resistant solution desired by the customer. Two integrated corner shelves enhance functionality, and the space includes a versatile handheld showerhead in a brushed nickel finish that aligns seamlessly with customer preferences.
Five Star Bath Solutions carefully followed its comprehensive installation protocol, beginning with a complete tear-out down to studs and subfloor, including inspections and necessary remediation of underlying water damage. The installation process featured plumbing updates using reliable PEX lines, the installation of a robust, slip-resistant shower base, and structural reinforcement with composite walls securely sealed using marine-grade silicone.
The installation was professionally completed within the promised 1–2 day timeline by Five Star’s certified and background-checked team. The process included thorough area protection with floor coverings and complete cleanup, eliminating the need for any additional disposal arrangements by the customer.
Alaina highlighted Five Star Bath Solutions’ fully transferable lifetime warranty on the Smart Choice system, covering all products, labor, installation, and parts comprehensively. Additionally, she explained their No Surprise Guarantee, promising no additional charges regardless of unexpected conditions found during the demo, and their Best Price Assurance, pledging to beat any competitor’s matching product and warranty offer by $100.
The customer received an initial proposal of $14,995, which was subsequently discounted to $13,495 through a promotional offer, ensuring excellent value and budget certainty.