Five Star Bath Solutions, represented by Josh, offered the Smart Choice Package featuring their proprietary ShowerShield backer board and Sentrel wall panels, which are antimicrobial, crack-resistant, and require low maintenance. He emphasized that the company prioritizes functionality along with form and described how the materials used avoid grout lines and resist water and mold damage. Josh highlighted the company’s history, noting the Cincinnati franchise began in 2023 and is operated by Daniel Reed, who also owns a general contracting company. He underscored that all team members are background checked, trained under a professional apprenticeship program, and continuously educated through weekly sessions with master plumbers.
The installation process includes gutting the current bath space down to the studs, inspecting and addressing any plumbing or structural issues at no extra cost, and fully replacing all plumbing from the P-trap up. Josh assured the customer that uneven flooring would be corrected and a custom shower pan would be cut to accommodate existing drain placement. Installation timelines were outlined as typically within eight weeks, with the project itself likely completed in two to three days. No permits would be needed since no plumbing relocation was required, and all work would be handled cleanly and professionally, ending with a final walkthrough and tutorial.
The Smart Choice Package comes with a lifetime warranty valid for the life of the home and fully transferable to future homeowners. It covers products, parts, and workmanship, including issues like leaks, silicone flaws, poor drainage, and wear on the wall panels. Josh explained the warranty was only available with Smart Choice or full stone slab installations and even includes fixes for silicone adhesion years after installation. The customer also benefited from an educator discount, a flex scheduling discount, and a same-day signing incentive, ultimately opting for a 10-year financing plan with zero down and payments starting after project completion.
Features Highlighted by the Representative:
*Walk-in shower with custom shower pan
*ShowerShield composite backer board
*Sentrel antimicrobial wall panels with faux stone design
*Two 18” ADA-compliant chrome grab bars
*Delta Linden chrome showerhead
*Sliding Infinity bypass shower door
*Two corner shelves for storage
*3D rendering and design preview
*Background-checked, professionally trained installers
*10-step installation process including full tear-out and inspection
*Lifetime, transferable warranty on Smart Choice Package
*No required permits or additional structural work
*Available financing with zero down and flexible plans
Tub To Shower Conversion, Dickie Beal Dr, Covington, KY , 41011
