Andrew, the Five Star Bath Solutions representative, introduced the Smart Choice system, built around full-panel wall designs printed to resemble real stone. He explained that their non-organic waterproof backer board eliminates mold risk while supporting the six-layer antimicrobial surface. Unlike temporary kits or patch repairs, Five Star performs complete demos to the studs to address long-term durability. Andrew helped the customer select the Taj Mahal finish from the limited but purposeful options available, aligning with the customer's goal of light color tones without disrupting the overall bathroom design.
Installation included a full tear-out of the existing shower down to the framing. Any damaged plumbing or structural issues were addressed at no extra cost, and the rebuild was done using waterproof backer and silicone-based sealing to extend longevity. The in-house crew handled the work over two days, with a temporary shower provided while waiting on the custom swing glass door, which would arrive and be installed approximately three weeks later. All labor was done by trained employees, never subcontractors, ensuring consistent quality and communication throughout.
Five Star Bath Solutions backs the entire system with a fully transferable lifetime warranty, covering labor and product. Pricing was fully inclusive, with no add-ons or surprise fees, and payment was broken into a one-third deposit with final balance due upon completion. A 77% discount on installation was applied, and financing options were available for added flexibility.
Features presented by the representative:
* Walk-in shower remodel with full-ceiling height panels
* Smart Choice wall system with six-layer antimicrobial composite in Taj Mahal finish
* Waterproof non-organic PVC backer board
* Custom rain-glass swing door for easier cleaning
* Two corner shelves in matching finish
* Brushed nickel hardware and trim
* 2x2 composite shower base pattern for visual depth
* Full tear-out with plumbing review and mold remediation included
* In-house, background-checked installation team
* Fully transferable lifetime warranty covering labor and material
* Transparent pricing with no added costs
* Installation completed in two days, door added after three weeks
* 77% promotional installation discount applied
* Financing options available
Bathroom Remodel, Urban St, La Mesa, CA , 91942
