Mitch Kenitzer from Five Star Bath Solutions walked the customer through the Smart Choice composite wall system, emphasizing its quarter-inch-thick, antimicrobial, scratch-resistant surface printed with 8K stone imagery. He explained that the system is waterproof, grout-free, and backed by a solid synthetic backer board that eliminates mold and moisture buildup behind the walls. Mitch highlighted Five Star’s certified, background-checked installation crews—no subcontractors—and the company’s transferable lifetime warranty as key value points.
Installation included full demolition to studs and subfloor, inspection and resolution of any water damage, installation of cement-fiberglass backer board with industrial-grade waterproof adhesives, new PEX plumbing with pressure-balancing valve, floor replacement with luxury vinyl planks, tub set, panel and trim installation, and matching chrome fixtures and rod. Mitch reassured the customer that any minor subfloor or stud replacement would be covered at no extra charge. The process was completed with minimal disruption, meeting the late-August rental-market deadline.
Five Star Bath Solutions provides a fully transferable, lifetime, non-prorated warranty covering materials, fixtures, caulking, adhesives, and labor, with a no-surprise guarantee for any necessary repairs. Original MSRP of $14,750 was reduced to a final price of $10,580 after a 75% installation promotion and same-day decision discount.
**Features presented by the representative:**
* Tub-and-shower combo with a standard white soaking tub
* Calacatta-style, six-layer antimicrobial composite wall panels to ceiling
* Waterproof synthetic backer board with industrial waterproof adhesives
* Delta commercial-grade round handheld shower system on slide bar
* Single horizontal safety grab bar with secure backing
* Three seamless corner shelves on left wall
* Curved chrome shower curtain rod
* Slate-gray luxury vinyl plank flooring throughout
* Full removal to studs and subfloor with included subfloor or stud replacement
* New PEX plumbing and pressure-balancing valve
* Certified, background-checked installers; no subcontractors
* Fully transferable lifetime warranty on product and labor
* Final quoted price: $10,580 with discounts applied
Bathroom Remodel, Marquette St, Westland, MI , 48185
