Shelby Ball, the Five Star Bath Solutions representative, presented the company’s proprietary grout-free composite wall panels and walked through design selections. The customer originally selected the White Pearl wall finish, but the final install shows a darker, multi-tone brown pattern with brick-style texture, indicating that a different finish was used. Installed fixtures appear in brushed nickel as planned. A handheld Delta showerhead was included. The layout incorporates four integrated corner shelves and two grab bars. A recessed shampoo niche and sliding glass barn doors mentioned in the original plan were not installed at the time of completion.
Installation included full demolition of the prior tub area, rebuilt with new wall panels, reinforced plumbing fixtures, and a deeper soaker-style tub in the same footprint. Composite panels extend from the tub lip to the ceiling, with clean edge seams and matte texture. Wall backing used Five Star’s non-organic, moisture-impervious material to prevent mold and ensure structural longevity. All visible finishing meets the brand’s accessibility and aesthetic standards. A standard shower rod was mounted in place of the glass door system.
Five Star Bath Solutions provides a fully transferable lifetime warranty covering panels, fixtures, installation labor, and sealants. The four-point guarantee includes best value matching, certified in-house crews, property protection, and no-cost repair of hidden damage. Although a few items from the original scope were deferred, the completed result reflects high durability and functional improvement. Financing and promotional discounts were discussed during proposal review.
Features presented by the representative:
* Tub replacement in original footprint with deeper soaking profile
* Brick-pattern composite wall finish with matte texture
* Four integrated corner shelves for storage
* Brushed nickel Delta shower fixtures with handheld sprayer
* Two grab bars for accessibility and support
* Non-organic composite backer board with waterproof integrity
* Standard shower rod installed in place of glass barn doors
* Full demo to studs and replacement of wall and plumbing components
* Lifetime transferable warranty on labor and materials
* Four-point guarantee: best value, certified craftsman, no surprise, property protection
* Flexible payment and promotional discount options available