Greg Dudevoir explained that Five Star Bath Solutions specializes in tub-to-shower conversions and has been in business since 1996, with 84 franchises across the U.S. and Canada, while focusing on smaller local service areas to provide a personal touch. He emphasized that the company never uses subcontractors, noting that 90% of applicants do not meet their standards. All installers are background-checked, drug-tested, and complete two weeks of specialized training. Greg also highlighted that they avoid advertising markups by passing savings directly to customers and that they carry \$2 million in liability coverage. He discussed the value of Delta commercial-grade plumbing fixtures, corner storage, and custom-built shower bases matched to the walls at no extra cost.
Greg described the installation process as starting with a full demolition down to the studs, with any damaged or mold-affected wood replaced and treated at no extra cost. The company uses hydro block backer board, a non-organic, waterproof, mold-proof material that is insulated and sound-dampening, and quarter-inch PVC wall panels that replicate real stone without repeating patterns. Each base is custom-built on site to fit the space perfectly, avoiding the need to relocate plumbing. Installation typically takes a day and a half, with project scheduling three to six weeks after signing. Payment terms require two-thirds of the balance only after the customer’s full approval at the end of the project. Financing options, including no-money-down loans, are also available.
Five Star Bath Solutions offers a lifetime transferable warranty covering products, parts, and workmanship in the wet area. Greg noted that if a customer finds the same materials at a lower price, the company will match it and add \$100. They guarantee no hidden price increases after demolition and take full responsibility for any property damage during installation. The warranty terms are clear and concise, and claims can be made without the inconvenience of in-person visits to distant locations. Final cleanup and a walkthrough are always conducted before collecting the final payment to ensure complete customer satisfaction.
Features Presented by Representative Greg Dudevoir:
* Tub-to-shower conversion with custom-built base and matching wall panels at no extra cost
* Hydro block backer board (non-organic, mold-proof, insulated, sound-dampening)
* Quarter-inch PVC wall panels with real stone appearance and no repeating patterns
* Delta commercial-grade plumbing fixtures with lifetime warranty
* One corner shelf and horizontal 24-inch grab bar
* Bypass sliding glass door with chrome finish and round handheld showerhead
* No subcontractors; installers are background-checked, drug-tested, and specially trained
* Local service backed by national company resources and \$2 million liability coverage
* Lifetime transferable warranty on product, parts, and workmanship
* Price-match guarantee plus \$100 and no hidden upcharges for unforeseen issues
Tub To Shower Conversion, N Waterside Pl, Boise, ID , 83714
