Greg Dudevoir explained that Five Star Bath Solutions has been in business since 1996 with 84 franchises in the U.S. and Canada, while focusing on a smaller, local service area for personalized customer care. He emphasized that the company uses only in-house installers, never subcontractors, and that 90% of applicants fail to meet their hiring standards. All installers are background-checked, drug-tested, and undergo two weeks of specialized training. Greg noted that the company does not inflate pricing with high advertising costs, instead passing the savings on to customers. He also highlighted their use of Delta commercial-grade plumbing fixtures, custom-built shower bases, and quarter-inch PVC wall panels designed for strength and a high-end appearance.
Greg outlined the installation process as beginning with a complete demolition to the studs, replacing any damaged or mold-affected wood at no additional cost. The hydro block backer board used in every project is non-organic, waterproof, mold-proof, insulated, and sound-dampening, preventing future mold issues. The quarter-inch PVC wall panels replicate real stone without repeating patterns, and the shower base is custom-built on site to perfectly match the walls. Installations typically take a day and a half, with projects scheduled three to six weeks from the time of signing. Payment terms require only one-third down, with the remaining balance due after the final walkthrough and customer approval.
Five Star Bath Solutions offers a lifetime transferable warranty that covers the product, parts, and workmanship in the wet area. Greg explained their price-match guarantee, adding $100 if the same materials are found at a lower price. There are no hidden charges for issues discovered during demolition, and the company assumes full responsibility for any property damage caused during installation. The warranty terms are straightforward and customer-friendly, and claims can be made directly through corporate if needed. Final cleanup and a thorough walkthrough are always completed before collecting the final payment to ensure total satisfaction.
Features Presented by Representative Greg Dudevoir:
* Tub-to-shower conversion with custom-built base and matching wall panels at no extra cost
* Hydro block backer board (non-organic, mold-proof, insulated, sound-dampening)
* Quarter-inch PVC wall panels with real stone appearance and no repeating patterns
* Delta commercial-grade plumbing fixtures with lifetime warranty
* Single corner shelf and multiple safety grab bars
* Bypass sliding glass door with chrome finish and handheld showerhead
* No subcontractors; installers are background-checked, drug-tested, and specially trained
* Local service backed by national company resources and $2 million liability coverage
* Lifetime transferable warranty on product, parts, and workmanship
* Price-match guarantee plus $100 and no hidden upcharges for unforeseen issues
Tub To Shower Conversion, S Pacific St, Boise, ID , 83705
