Ostin, the Five Star Bath Solutions representative, guided the customer through a safety-first design using multi-layered composite wall panels and a textured shower base. He explained that their wall system was waterproof, flat, and resistant to mold or mildew, and could be cleaned with dish soap and a cotton rag. The customer selected a 60x30 walk-in layout with full wall panels and matte black trim to help with contrast visibility. A permanent bench seat was included for secure seating, and grab bars were strategically placed for entry support and in-shower use.
Installation involved full removal of the tub and tile down to the studs, inspection for water damage, and full waterproofing with proprietary backer board and quad-lock corner protection. The final setup included a matte black overhead rain-style showerhead and matching handheld wand, both operated via a wall-mounted diverter within reach of the bench. Two corner shelves were installed for storage. A framed glass bypass door was added, differing from the original curtain preference, likely for water control and added safety. All trim, fixtures, and grab bars were finished in matte black.
Five Star Bath Solutions offers a lifetime warranty covering labor, parts, and trip costs, fully transferable with home resale. The installation was completed in one day and included full clean-up and haul-away. The company is licensed, insured, and code-compliant, and offers financing along with a price match guarantee for comparable bids. The customer appreciated the thoughtful safety planning and was confident the new setup would allow his wife to shower independently and without risk.
Included features presented by the representative:
* 60x30 textured non-slip walk-in shower base
* Permanent bench seat for accessible seating
* Two integrated corner shelves
* Three matte black grab bars (including one slide bar)
* Matte black rain showerhead and handheld wand
* Accessible wall-mounted diverter
* Multi-layered waterproof composite wall panels in white marble finish
* Full demo to studs, inspection, and repair included
* Waterproof backboard and quad-lock corner sealing system
* Framed glass bypass shower door for improved containment
* Lifetime transferable warranty (labor, parts, and trip fees)
* One-day installation
* Licensed, insured, and code-compliant team with financing options