Dave Fosmire, the Five Star Bath Solutions representative, presented the company’s composite wall systems as a solution. These grout-free panels are based on high-resolution scans of real stone and are double the thickness of standard acrylics. Unlike traditional tile, they don’t absorb water or require harsh cleaning chemicals, making them a hygienic and low-maintenance choice. Dave emphasized the strength of the shower base, its anti-slip surface, and the company’s ability to fully customize niches. To build trust, he explained that Five Star Bath Solutions is a local franchise with national backing, providing both small-business service and corporate-level resources. He clarified that all installers are company employees with background checks and not subcontractors.
The installation process includes a full tear-out to the studs, a new valve, moisture-proof cement and foam backer boards, and any needed repairs to wood or subflooring at no additional cost. Dave mentioned that the average install time is 1–3 days depending on complexity, with her job likely done in two days. He assured her that her home would be protected during the work, with runners laid from the entrance to the bathroom, and all debris hauled away. He also walked her through a digital design process and brought samples to help her visualize the finished product. Although she expressed concerns about the price compared to a local tile installer, she was impressed by the thorough process and short installation timeline.
Five Star Bath Solutions offers an unlimited lifetime warranty covering both materials and labor, including fixtures, glass, and walls, against leaks and defects. Dave highlighted that unlike competitors with limited warranties that exclude installation issues, their warranty is comprehensive. Additional guarantees include no change orders after price agreement, a property protection pledge, and a value guarantee that refunds the price difference plus $100 if a lower price is found within 30 days. Promotional discounts were offered, including 77% off labor and a package upgrade credit. While ultimately hesitant due to the price, the customer acknowledged the superior quality, speed, and warranty of the solution.
Five Star Bath Solutions Features Presented by Representative Dave Fosmire:
* Grout-free composite panels with real stone visuals
* Full tear-out and moisture-proof backer installation
* New valves, drains, and subfloor repairs included
* Double corner shelves for storage
* Curved chrome curtain rod
* Delta handheld shower system
* Domestic products made in Utah, avoiding supply delays
* All work done by background-checked employees (no subcontractors)
* Unlimited lifetime warranty covering materials and labor
* No change orders; final price is the agreed price
* Property protection during install and thorough cleanup
* Financing options and promotional discounts available
* Fast install (1–3 days), about six weeks out to begin
Tub To Shower Conversion, Glastonberry, Farmington, MI , 48331
