Valerie Schultz of Five Star Bath Solutions walked through product and service features, explaining that the company specializes in showers with multiple options from standard fiberglass inserts to composite systems with a lifetime guarantee. She emphasized that the company is locally owned in southern Colorado by Jake and Catherine, part of a national franchise that brings better pricing and product selection. She highlighted their strong track record with “mostly 5 star reviews nationwide,” extensive training for specialists in Michigan and Colorado, and full insurance coverage up to $2 million for peace of mind. She also described discounts including national promotions, veteran discounts, and same-day savings.
Valerie explained that the installation process would involve tearing everything down to the studs, checking for and mitigating mold and moisture problems, then rebuilding with moisture-proof hydro block walls, upgraded plumbing, shower pans, and supports for grab bars. She detailed how each project would typically take “two days per bathroom,” so for the two bathrooms it would be four to five days depending on drying or structural needs. Valerie also reassured the customer that all old materials would be hauled away, something not every company includes in their pricing.
Five Star Bath Solutions offered warranty coverage tailored to the product package. The standard fiberglass option included a three-year warranty, the performance acrylic package included a ten-year warranty, and the smart choice composite system included a lifetime guarantee. Valerie explained that these warranties were sometimes transferable, helping increase home resale value. She concluded by confirming the customer’s choices of safety bars, shower curtain rods, and shelving, emphasizing that the company’s goal was to provide a waterproof, safe, and lasting solution that would meet both functional and financial needs.
Features presented by the representative:
* Walk-in shower with low-threshold base
* Grout-free, antimicrobial, marble-pattern composite wall panels
* Waterproof hydro block backer system with mold mitigation
* Chrome handheld showerhead and valve system
* Full-length vertical grab bar with backing support
* Integrated corner bench seat
* Framed sliding glass shower doors
* Installation in one to two days
* Pre-construction planning and debris removal
* Fully transferable lifetime warranty on product and labor
* Flexible financing and marketing-based discounts available