Ahmed Elcott recommended Five Star Bath Solutions' Smart Choice package, which included a fiberglass-reinforced composite wall system with a 100% waterproof foam core, non-slip low-threshold shower pan, ADA-compliant grab bars, and a Delta handheld wand with temperature memory. He highlighted that the system is non-organic and mold-resistant, making it low maintenance and highly durable. Ahmed guided the customer through available finishes, demonstrating how the materials resist mildew and require no grout or harsh chemicals. The customer appreciated the simple and practical aesthetic and was drawn to the long-term ease of cleaning and functionality.
Five Star Bath Solutions operates locally from New Britain, CT, with warehousing in North Haven, and is part of a larger franchise with over 100 locations nationwide since 1996. Ahmed shared that the company is fully licensed under HIC72007, insured for up to $2 million, and uses only in-house trained and certified installers—no subcontractors. The installation would be completed over two days, with a lead time of approximately four to six weeks from approval. Ahmed detailed each step of the process including full demolition to the studs, valve and fixture replacements, and precise custom fitting of all materials, with the vanity and floor updates left to the customer's discretion.
The Smart Choice system includes a 10-year warranty covering labor, materials, and installation when performed by certified Five Star Bath Solutions staff. Ahmed emphasized their written guarantees: a fixed-price agreement, certified labor commitment, a 30-day price match promise, and assurance that any job-related damage would be fully repaired. The warranty is transferable if the homeowner decides to sell the property. The customer was also presented with financing options, including zero-interest and deferred payment plans, and expressed satisfaction with the transparency and professionalism shown throughout the consultation.
Features Presented by the Representative:
* Tub-to-walk-in-shower conversion
* Low-threshold, non-slip PVC shower base
* Waterproof, mold-resistant fiberglass composite walls with foam core in marble finish
* ADA-compliant grab bars in brushed stainless
* Delta dual-head handheld wand with memory valve
* Fold-down teak bench with stainless frame
* Framed barn-style sliding glass door enclosure
* Two-day installation scheduled within 4–6 weeks
* Locally owned, licensed (HIC72007), $2M insured
* In-house trained, certified installers (no subcontractors)
* 10-year warranty on Smart Choice system
* Transferable warranty and four written guarantees
* Financing options including 0% interest and deferred plans available
Tub To Shower Conversion, Dharma Ave, Broomfield, CO , 80020
