Patrick O’Connell explained that Five Star Bath Solutions specialized exclusively in bathrooms, focusing on the wet space for precision and quality. He detailed that their products were 100% waterproof with a solid PVC core, resistant to mold and mildew, and available in 20 custom colors with patented stone-pattern scanning for a natural look. Patrick emphasized the ability to customize every element—from shelves and grab bars to showerhead placement—to match the customer’s needs. He highlighted the company’s strong reputation, long-standing presence in the area, and highly experienced installers, noting that their lead installer had 15 years in the trade. He also mentioned financing options, two easy payments, and discounts for customers paying by check.
Patrick described the installation process as typically completed in one day, with removal of the existing shower, replacement of plumbing as needed, and installation of the new system in about eight hours. The final design included a fixed shower curtain rod for open access, flat nano-grip shower base for added safety, integrated shelving on both ends of the wall system, and marble-look composite panels that modernized the aesthetic without overwhelming the small layout. Ceiling patchwork was left unfinished pending paint or fixture updates.
Five Star Bath Solutions offers a lifetime warranty on their higher-end systems, which is transferable to the next homeowner. Patrick explained that this remodel would be a long-term investment that not only improved safety and comfort but also added to the home’s value. The waterproof materials, mold resistance, and low-maintenance features ensured the shower would retain its appearance and function without costly upkeep. With these guarantees, the customer’s walk-in shower would be tailored to her exact needs and backed by a company committed to quality and service.
Features presented by the representative:
* Walk-in shower conversion with safety grab bar options
* 100% waterproof solid-core PVC material, mold and mildew resistant
* 20 custom colors and patented stone-pattern finishes
* Flat nano-grip shower base for safety when wet
* Open access curtain design (no metal track)
* Customizable shelf placement on rear and side walls
* Optional grab bar layout and placement
* Quick one-day installation after delivery
* Skilled installers with over a decade of experience
* Lifetime transferable warranty
* Financing options and discounts for check payments