Scot Kemmer from Five Star Bath Solutions presented several material options, recommending the Smart Choice package featuring a 100% waterproof, grout-free wall system with a thick quarter-inch composite. Scot explained that the system is backed by a lifetime warranty and built for durability using materials scanned from natural stone. He noted that Five Star Bath Solutions has been in operation since 1996 with a locally owned franchise in Buda, Texas. The company is A+ rated by the Better Business Bureau and carries a $2 million insurance policy per project. All installers are background-checked, drug-screened, and certified through a corporate program.
The installation plan included full removal of the tub, tile, and wallboard down to the studs, with moisture inspection and repair included at no additional cost. A waterproof, thermally insulated base was added beneath the shower pan to prevent flexing. Closed-cell foam and cement board reinforcement were used to exceed code requirements. Accessories included three stainless steel grab bars, a molded corner bench, a recessed niche, and corner shelf. New plumbing was installed with updated PEX piping. The total timeline was projected at two to three days for full completion.
Five Star Bath Solutions provides a lifetime warranty covering product, labor, and parts without exclusions. All installed elements—including fixtures, glass, grab bars, and walls—are protected against mold, cracking, leaking, or discoloration. Silicone seals are antimicrobial and rated for up to 50 years. A written warranty certificate was included at project completion. Financing options were available, including 24-month zero-interest plans. Strong reviews and the company’s focus on customer satisfaction were emphasized as part of their value offering.
Features presented by the representative:
* Walk-in shower replacing tub and existing shower
* Safety grab bars (three total, various placements)
* Non-slip shower floor and integrated corner bench
* Frameless bypass glass door system
* Recessed niche and single corner shelf
* Thermally insulated, waterproof base
* 100% waterproof, mold-resistant Smart Choice wall panels
* Chrome Delta Lahara handheld and fixed showerhead combo
* Certified and background-checked installation crew
* A+ BBB rating and $2M job coverage
* Lifetime warranty covering all installed products and labor
* 24-month no-interest financing available
* Installation completed in two to three days