Catherine Walker of Five Star Bath Solutions introduced the Smart Choice grout-free composite system, emphasizing its antimicrobial, scratch-resistant, and non-porous construction. The wall panels are sealed using marine-grade silicone over a waterproof composite backer board, ensuring protection from water damage and mold buildup. Catherine explained how this material mimics the appearance of natural stone while eliminating grout maintenance. She reinforced the company’s long-term credibility with details about its 29-year history, 4.9-star local Google rating, and full insurance coverage. The system was presented as a health-conscious, high-durability solution designed for lasting performance.
The installation process began with full demolition of the existing acrylic tub and surround. Mold remediation was performed at no cost as part of the service. A new waterproof backer board was added, followed by installation of the soaking tub, brushed nickel plumbing fixtures, and composite wall panels. All accessories, including shelving and grab bars, were mounted to code with secure backing. The project was scheduled for completion within five days and included floor protection and a final quality inspection. All labor was completed by Five Star’s licensed and background-checked in-house installers.
Five Star Bath Solutions offers a transferable lifetime warranty covering product, parts, and labor. Any service need, including future adjustments or replacements, is managed directly through their in-house team. The no-surprise pricing policy guaranteed the quoted amount would not change, even if additional issues like rot or mold were discovered. The customer received a discount through a review incentive and was offered flexible installation dates and financing to support budget planning.
Features presented by Catherine Walker:
* Smart Choice grout-free composite wall system with Taj Mahal marble look
* Brushed nickel handheld multi-spray showerhead and soaking tub faucet
* Two corner shelves and horizontal grab bar
* Waterproof composite backer board and mold remediation included
* Retained curtain rod with no glass enclosure
* Five-day installation with full site protection and final inspection
* In-house licensed, background-checked installers
* Transferable lifetime warranty covering materials and labor
* Locally owned and insured with $2M liability coverage
* Flexible financing, review program discounts, and expedited scheduling options