Catherine Walker from Five Star Bath Solutions introduced their exclusive Smart Choice wall system, built with antimicrobial, grout-free surfaces that do not mold, bow, or delaminate. She explained that the wall panels are thick, heat-welded, and designed for seamless installation. The low-maintenance appeal of easy-clean surfaces requiring no harsh chemicals matched the customer's desire for practical upkeep. Catherine also shared the company’s 29-year track record, local ownership, and high customer satisfaction with a 4.9-star Google rating. She noted the installation team is fully insured, background-checked, and professionally trained, supporting a reliable and safe remodel process.
The project included full removal of the tub and ceramic tile walls, replacement with waterproof backer board, and a custom-fit non-slip shower pan. Matte black Ashlyn Square fixtures were installed, including the requested rainfall head, with a sliding glass door for improved water control. Two matching marble-style corner shelves were included for practical storage, and grab bars were mounted securely for safety. Catherine explained that the system would be completed in approximately two days with floor protection, site prep, and full cleanup. Optional upgrades like a frameless glass door or handheld shower head were offered to further enhance the final look and flexibility.
Catherine assured the homeowner that all parts, labor, and materials were covered by a fully transferable lifetime warranty. Any future issues would be handled directly by the company with no third-party involvement. Additional discounts were available through the review program and flexible installation scheduling, which made the project feel more achievable for the couple. The transformation brought visual and functional improvements to the space while providing peace of mind through long-term product support.
Features presented by the representative:
* Smart Choice antimicrobial, grout-free, seamless wall system
* Heat-welded, thick, durable wall panels
* Waterproof composite backer board
* Matte black Ashlyn Square fixtures and rainfall shower head
* Custom-built non-slip shower pan
* Two marble-style corner shelves for storage
* Black framed sliding glass door with dual grab bars
* Locally owned and operated with 29 years in business
* 4.9-star Google rating
* $2M liability insurance and background-checked installers
* 2-day installation with full demolition and cleanup
* Fully transferable lifetime warranty on all products and labor
* No third-party resolution required
* Review program and flexible scheduling discounts available