Steve, the Five Star Bath Solutions representative, presented non-porous, antimicrobial panels designed to resist fading, peeling, or staining. The grout-free walls simplified maintenance and matched the customer’s desire for durability and ease of cleaning. Steve clarified that the wall system is custom-fabricated through their exclusive supplier, BCI, and is tailored to each space with precision. He emphasized the company’s exclusive focus on bathroom remodeling, local presence since 2016, and over 1200 five-star reviews. Steve supported the presentation with photos and customer testimonials from similar installations.
Steve outlined the installation process from demo to finish, noting that everything is pre-measured and pre-cut for one-day installation. The crew handles demolition, plumbing updates, surface prep, and full installation in a single visit unless complications arise. Clean-up and disposal are included to ensure minimal disruption. Materials arrive within four to six weeks after measurement, and installation is scheduled promptly afterward. The streamlined process gave the customer confidence in timing and efficiency.
The customer received a lifetime manufacturer’s warranty for all installed products and a two-year workmanship warranty from Five Star Bath Solutions. Steve confirmed post-installation service support and emphasized that their team remains available for any future concerns. He reassured the homeowner that workmanship and product integrity would be upheld long after completion, offering peace of mind and reliability.
Features presented by the representative:
* Walk-in shower with low-threshold base
* Grout-free antimicrobial solid surface wall panels
* Custom-fit marble-style walls and ceiling
* Sliding framed glass shower doors
* Fold-down teak bench and corner shelves
* Safety grab bar with integrated backing
* One-day demo and installation
* In-house trained bathroom installation crew
* Fully transferable lifetime product warranty
* Two-year workmanship warranty
* Local service presence since 2016 with 1200+ five-star reviews