Representative Mark presented Five Star Bath Solutions’ seamless wall system, highlighting its non-porous, grout-free surface that resists mold and mildew. He described it as completely sealed and waterproof from top to bottom, ideal for addressing the customer’s concerns about cleanliness and maintenance. The wall system is infused with Silver Shield antimicrobial protection, designed to reduce bacterial buildup and extend the clean appearance. Mark reviewed color and pattern options and guided the customer toward the marble-look wall panels that matched their preference. Matte black fixtures were selected in place of the previously suggested brushed nickel to align with the customer’s aesthetic vision.
Mark described how the process begins with detailed measurements followed by a product order and a one-day installation once materials arrive. He explained that Five Star Bath Solutions uses only in-house, insured installers—never subcontractors—and manages the entire scope from demo to install. The product lead time was quoted at three to four weeks, with all work completed in a single day. A final walkthrough would ensure everything met expectations before sign-off.
Five Star Bath Solutions backs their work with a lifetime warranty that covers both the product and installation. The warranty is fully transferable to new homeowners, increasing resale appeal. Mark emphasized that all components, from the seamless wall system to the fixtures and caulking, are guaranteed with no exclusions or service fees. This level of protection gave the customer confidence that the remodel would be long-lasting and worry-free.
Features presented by the representative:
* Seamless, grout-free, non-porous wall system with marble look
* Silver Shield antimicrobial surface treatment
* Upgraded tub in modern matte black finish
* Coordinating matte black shower fixtures and hardware
* Built-in corner shelving for product storage
* One-day installation after 3–4 week product lead time
* Local, family-owned operation with no subcontractors
* A+ BBB rating and reputation for clean, reliable service
* Full lifetime warranty on product and installation
* Fully transferable warranty for future resale value