Representative Ahmed Elcott introduced the Smart Choice system, explaining that it came with a custom-sized shower base, fiberglass-reinforced composite walls with a molded foam core, and seamless installation to prevent leaks. The wall panels were made of a non-organic material that wouldn’t grow mold or mildew and required no grout, making cleaning easier. The shower fixtures included a Delta handheld wand with a memory valve that maintained water temperature. Ahmed demonstrated the sturdiness and texture of the materials during the visit, emphasizing how the Smart Choice package balanced safety and low-maintenance practicality, which aligned well with the customer's goals.
Operating locally since 1996, Five Star Bath Solutions serves the New Britain area with warehousing in North Haven and is backed by a nationwide network of more than 100 locations. The company is licensed under HIC72007, carries $2 million in liability insurance, and only uses certified, in-house trained installers—never subcontractors. Ahmed laid out the installation process as a two-day project, covering demolition down to the studs, new plumbing and valve work, pan and wall setup, and final fixture installation. Vanity and flooring updates were to be handled separately. The company was prepared to begin the job within four to six weeks of scheduling.
The Smart Choice system comes with a 10-year warranty that covers labor, materials, and installation as long as work is completed by Five Star Bath Solutions’ trained and certified team. Ahmed also explained the company’s four written guarantees: fixed pricing with no change orders, certified labor on every job, a 30-day price match guarantee, and full repair coverage for any damage caused during installation. The warranty is fully transferable, adding long-term value for the homeowner. Financing options were available, including zero-interest and deferred payments. The customer expressed appreciation for the transparency and professionalism in the presentation.
Features presented by Representative:
* Tub-to-walk-in-shower conversion
* Custom-sized, low-threshold non-slip PVC base
* Mold-resistant fiberglass composite wall panels
* ADA-compliant grab bars
* Delta handheld wand with memory valve
* White marble-pattern finish with corner shelving
* Frameless sliding glass enclosure with dual-access bypass doors
* Two-day installation timeline, 4–6 weeks scheduling
* Licensed (HIC72007), $2M liability insured
* In-house certified installers only (no subcontractors)
* 10-year warranty on labor, materials, and installation
* Transferable warranty
* Four written guarantees: fixed price, certified labor, damage repair, 30-day price match
* Zero-interest and deferred financing options available
Tub To Shower Conversion, Dahlia Way, Thornton, CO , 80241
