The final installation did not include a built-in bench. Two grab bars were installed, and the handheld wand was mounted on the wall without a visible slide bar. The shower curtain setup was reused with a curved rod, maintaining the customer’s ease-of-use goals while keeping the space open and accessible. Fixtures appear to match the requested brushed nickel tone. Clean, grout-free wall panels replaced the original tile.
Mark Musser from Five Star Bath Solutions outlined a bathroom-only approach with no subcontractors, introducing the Smart Choice wall system—six-layer PVC with NanoProtect antimicrobial technology. He explained how the material mimics stone while eliminating grout, cleans with simple soap and water, and includes a non-slip, no-flex NanoGrip shower base, ideal for someone recovering from surgery. All fixtures are ADA-compliant, including Delta magnetic handhelds and secure valves.
Installation was handled by in-house certified crews. Mark noted the process would include full demo to studs, inspection, and rebuild using waterproof backer boards, completed within one to two days. He confirmed the price was all-inclusive with no added fees, and that all damage caused during installation would be repaired or replaced.
The company provided a fully transferable lifetime warranty covering product, parts, and labor. Guarantees included fixed pricing, certified craftsmanship, and full property protection. The customer valued the complete service model and felt confident in the long-term durability, safety, and upkeep of the new walk-in shower.
Features presented by the representative:
* Tub-to-walk-in shower conversion
* Smart Choice six-layer PVC wall system with NanoProtect antimicrobial coating
* Solid PVC NanoGrip shower base (non-slip, no flex)
* White base and neutral wall design
* Brushed nickel Delta fixtures (ADA compliant)
* Magnetic handheld shower wand (no slide bar)
* Two grab bars and two corner shelves
* One-to-two-day professional installation
* Full home protection during installation
* Locally owned company with certified in-house installers
* Lifetime transferable warranty on product, parts, and workmanship
* No Surprise, Certified Craftsman, and Property Protection Guarantees