Mike Kellerman of Five Star Bath Solutions proposed their Smart Choice package as an ideal solution, featuring grout-free composite wall panels with antimicrobial and anti-scratch protection, paired with the company’s proprietary waterproof ShowerShield backer board. He explained that the system uses four individual wall panels and silicone-sealed corner joints to ensure full waterproofing and eliminate mold risk from inside and outside the structure. Mike emphasized the use of marine-grade silicone over traditional caulk, and assured the customer that every fixture—including recessed storage, shelves, and grab bars—would be installed into studs or wood blocking for strength and reliability. He also highlighted that all shower pans are custom-fabricated and built in-house to match the exact specifications of the customer’s space.
Five Star Bath Solutions operates internationally but is locally owned and based near Texas Motor Speedway. All installers are licensed, background-checked employees—never subcontractors—and specialize exclusively in bathrooms. Mike noted the company’s consistent five-star reviews on platforms like Google and Angi, and explained that because the company avoids traditional advertising, customer satisfaction is critical to its referral-based business model. The installation would be scheduled 7–8 weeks out and take about a day and a half to complete. The pricing structure included an initial sticker price of $19,000 for the Smart Choice package, which was reduced to $15,201 through promotional and review-based discounts, with additional reductions available for partial cash payments. Financing options were offered at approximately $180 per month, though the customer expressed preference for lower-cost alternatives or saving up for a lump-sum payment.
Everything installed by Five Star Bath Solutions under the Smart Choice package carries a lifetime transferable warranty. This covers all walls, fixtures, plumbing updates, and sealants, including the Delta Intuition faucet selected by the customer, which has its own lifetime warranty. The system is designed to eliminate the need for re-caulking or grout maintenance, using seamless, non-porous materials that clean easily with just standard household cleaners. Even after installation, if any issues arise—such as discoloration or seal degradation—Five Star commits to addressing them free of charge. The customer appreciated the company’s transparent and professional approach, the thorough explanation of materials and processes, and the assurance that the system would be both visually clean and structurally sound for years to come.
Features presented by the representative:
* Stand-up shower to walk-in shower conversion
* Smart Choice grout-free composite wall system in White Pearl (marble aesthetic)
* Proprietary waterproof ShowerShield backer board
* Simulated 2-inch tile non-slip shower floor
* Marine-grade silicone sealant (no caulking)
* Two integrated corner shelves for storage
* One grab bar with installation into stud or blocking
* Delta Intuition handheld faucet in brushed nickel
* Clear glass hinge door with brushed nickel handle (replaces prior frosted style)
* Custom white ceiling panel to eliminate moisture-trapping tile
* In-house licensed and background-checked installers
* Installation scheduled 7–8 weeks out, completed in 1.5 days
* One-third deposit with balance due on completion
* Optional financing (~$180/month) or discounts for cash and reviews
* Lifetime transferable warranty on all components and workmanship