Adam Weatherly from Five Star Bath Solutions presented the company’s Smart Choice composite system as the ideal solution for combining safety, appearance, and maintenance-free performance. The six-layered antimicrobial composite panels featured a matte finish and realistic marble veining. Adam explained that the material is thicker than traditional acrylic, eliminates grout lines and porous surfaces, and offers seamless protection with a scratch-resistant finish. Five Star’s focus on bathrooms only, and its use of trained in-house installers instead of subcontractors, gave the customer added confidence in the team’s experience and accountability.
Installation involved a full demolition down to studs, with replacement of backer board using Five Star’s closed-cell foam core layered between fiberglass mesh. Structural blocking was added to support the matte black grab bar located along the sliding door. Two matching corner shelves and a color-matched non-slip base were installed, and marine-grade silicone sealed all seams. While a built-in seat was initially discussed, the final design omitted it to maximize open floor space. Installation was projected to take one to two days, with scheduling approximately four to six weeks out. The customer appreciated the transparent pricing model, which avoided hidden fees or subcontractor costs.
Five Star Bath Solutions offered a fully transferable lifetime warranty covering both product and labor. The Best Value Guarantee assured price matching plus a rebate within 30 days, while the No Surprise Guarantee locked pricing even if hidden issues were uncovered. Additional coverage included the Certified Craftsman Promise and the Property Protection Guarantee. With applicable senior, seasonal, and promotional discounts, the final cost was reduced to $13,392. The customer planned to pay in full upon receipt of an upcoming legal settlement, and appreciated that the company would hold pricing in the interim.
Features presented by the representative:
* Walk-in shower conversion with Smart Choice composite system
* Marble-style composite wall panels in white with gray veining
* Two corner shelves and one matte black grab bar
* Sliding glass bypass door with matte black framing
* Matte black handheld showerhead with matching fixtures
* Full demolition to studs, closed-cell foam backer board
* Color-matched non-slip shower base, marine-grade silicone sealing
* One to two-day installation, scheduled within four to six weeks
* Fully transferable lifetime warranty
* Best Value, No Surprise, Certified Craftsman, and Property Protection Guarantees
* Final project cost after all discounts: $13,392