Five Star Bath Solutions representative, Shelby Ball, explained the Smart Choice package, which includes solid, non-porous composite panels that replicate the look of stone while being maintenance-free. Shelby emphasized that this system eliminates the need for grout and caulking, reducing the risk of mold and mildew. The walls are paired with a composite shower base designed for durability and ease of cleaning. Shelby detailed that the company uses Delta’s commercial-grade plumbing fixtures and offers finish options like brushed nickel, matte black, chrome, and oil-rubbed bronze. Their installations include everything from removal to full rebuild and are handled by certified, in-house technicians—not subcontractors—ensuring quality and accountability.
The installation would take two days, with one day dedicated to demolition and prep and the second for the complete install. The team uses drop cloths and floor protection to keep the workspace clean. Shelby explained that the wall panels are cut onsite to ensure a perfect fit, and everything from plumbing adjustments to corner shelves and seating is included. The expected timeline to begin the project would be around four to six weeks out, giving the customer time to finalize design choices and accommodate scheduling flexibility.
Five Star Bath Solutions backs their system with a lifetime warranty that covers both product and labor. Shelby clarified that the warranty includes repair or replacement of any defective materials and workmanship, and it remains valid for the life of the bathroom—even if the home is sold. This warranty is fully transferable to new owners, offering long-term peace of mind and adding resale value. Additionally, the company provides assurances around best value, property protection measures, and a clean-up guarantee with every install.
Features presented by the representative:
* Walk-in shower conversion with Roma Marble grout-free wall panels
* Composite, non-porous stone-look panels for low maintenance
* Sliding glass door and integrated corner seat
* Matte black Delta commercial-grade fixtures with handheld and slide bar
* 100% waterproof system using Shower Shield backer board
* Two-day installation by certified in-house technicians
* Full removal and rebuild included
* Lifetime warranty covering product and labor, fully transferable
* Best value assurance and property protection program