Five Star Bath Solutions representative, Jagger Willard, introduced the Smart Choice system and explained how their exclusive six-layer composite panels differ from traditional materials. The product features antimicrobial and scratch-resistant coatings, a structural core, and a digitally printed outer layer for a realistic stone look with zero grout lines. Jagger pointed out that the walls are fully waterproof, non-porous, and much easier to clean than tile, making them ideal for long-term use. He stressed that Five Star focuses solely on bathroom remodeling, which enables their team to deliver highly specialized service. With a foundation in the industry since 1996, the company brings credibility and trust through consistent quality and a customer-first approach.
The installation process would begin with full removal of the old tub and surround, including any compromised materials behind the wall. The new system would be rebuilt from the studs out using proprietary Shower Shield cement board before installing the composite walls, base, and all selected accessories. Plumbing updates such as valve replacements would be handled as needed. Jagger assured the customer that certified Five Star employees would complete the entire job without subcontractors, and all materials would be custom measured and cut onsite to ensure a perfect fit. The project would take approximately two days to complete, and an installation window of several weeks was shared depending on the customer's schedule.
Five Star Bath Solutions provides a lifetime warranty that covers the product, parts, and labor for as long as the customer owns the home. Jagger explained that this warranty is also transferable if the home is sold, which adds value and assurance for the future. The company also includes a best value guarantee—promising to beat any comparable offer—and stands behind a clean jobsite promise, committing to protect property and clean up completely each day. Jagger also reviewed flexible scheduling and support options to help the customer plan the project comfortably.
Features presented by the representative:
* Walk-in shower conversion with Calacatta Marble composite walls
* Matte black sliding glass door, fixtures, grab bar, and accessories
* Built-in corner bench and shelving for convenience and safety
* Handheld shower head with slide bar for flexible use
* Smart Choice six-layer composite system with antimicrobial coating
* Fully waterproof, scratch-resistant, and non-porous materials
* Installation completed in two days by certified in-house professionals
* Full demo and rebuild with Shower Shield cement-based backer board
* Lifetime transferable warranty covering product and labor
* Best value and clean jobsite guarantees
Tub To Shower Conversion, Dogwood Ln, Middletown, MD , 21769
