Rachel Mandizha introduced Five Star Bath Solutions as a licensed, bonded, and insured provider, highlighting their $2 million liability policy and over 20,000 bathroom remodels completed. She explained the company’s use of non-porous, grout-free composite materials that are mold-resistant and easy to maintain with basic household cleaners. Rachel emphasized their commitment to safety and craftsmanship, noting that only trained, background-checked specialists—not subcontractors—perform installations. Trust was reinforced through their five-star ratings on Google and Angie’s, as well as recognition with the 2023 Super Service Award.
The installation process was scheduled for three days, beginning with complete demolition of the old tub system and removal of all mold-damaged areas. Walls were rebuilt to accommodate the new rectangular jetted tub, which was installed in an alcove-style enclosure surrounded by seamless marble-look composite panels. The new setup included a brushed nickel handheld showerhead, matching hardware, two corner shelves, and a centrally installed grab bar. Though discussed during the consultation, no closet buildout or additional wall partition was completed during this phase, as confirmed by the final remodel visuals.
Five Star Bath Solutions backed the project with their comprehensive lifetime warranty covering all installed components, including the tub, wall panels, fixtures, and labor. Rachel explained the simplicity of the guarantee—lifetime product, lifetime parts, and lifetime workmanship—with no fine print or loopholes. She assured the customer that if any problem ever arose, the company would respond quickly and resolve it fully. This straightforward protection, combined with quality materials and proven installation practices, gave the customer full confidence in her investment.
Features presented by the representative:
* Full tub system replacement with new jetted alcove tub
* Mold-resistant, seamless composite marble-look wall panels
* Chrome handheld showerhead with updated brushed nickel hardware
* Two corner shelves for storage
* Central grab bar for safety and support
* Full demolition to studs, mold removal, and wall reconstruction
* Trained in-house installation team (no subcontractors)
* 3-day installation timeline
* Licensed, bonded, and insured with $2M policy
* Lifetime warranty on product, parts, and labor
* Recognized with 2023 Super Service Award and 100% customer satisfaction rating