Five Star Bath Solutions representative Carlson Reissiger introduced a range of solutions tailored to the customer’s needs, focusing on the Centrale composite wall system for a realistic tile appearance without maintenance challenges. He described antimicrobial and non-porous surfaces that resist mold and mildew, supported by moisture-blocking Hydro Shield backer boards. Carlson explained the flexibility of design options—such as optional shelving, cubbies, and grab bar reinforcements—and emphasized the company’s ability to handle complex second-story installations. He underscored their hybrid model: local ownership backed by national corporate buying power, with full licensing and insurance coverage for added peace of mind.
Installation followed a three-day phased schedule, beginning with floor protection and full removal of the existing tile and fixtures. Visuals confirm a successful remodel retaining the original alcove format, now upgraded with a realistic stone-pattern composite wall system in a soft neutral tone. The tub was replaced with a deeper soaking model featuring a new brushed metal handheld fixture. Twin corner shelves were installed for functionality, while trim work and wallboard alignment are underway in the post-install image, indicating in-progress edge refinements. Electrical access and plumbing upgrades—including Delta brand fixtures—were completed, and an access panel was added for future servicing of optional jet features.
The remodel is covered by a fully transferable lifetime warranty on both materials and workmanship, including plumbing and structural components. Carlson confirmed that no grout was used and all backing materials were non-organic, reducing mold risk long-term. Flexible financing was available, including deferred payment options, and all pricing was locked in upon contract. Promotional discounts were applied without exclusions, and the customer was reassured by the transparency and all-inclusive approach.
Features presented by the representative:
* Deeper, wider acrylic soaking tub
* Composite Centrale wall panels with stone-look finish
* Grout-free, antimicrobial surfaces with twin corner shelves
* Custom tub height for easier access
* Delta handheld showerhead with new plumbing
* Hydro Shield moisture-blocking backer board
* Optional grab bar reinforcement and access panel
* Electrical and plumbing work included in-house
* Three-day installation with full demolition and trim work
* Lifetime transferable warranty on labor and materials
* Promotional 77% off installation with payment deferral options