The Five Star Bath Solutions representative recommended the SmartChoice system to meet both the customer’s accessibility needs and style preferences. The proposed wall panels were described as grout-free antimicrobial composite with a white stone appearance, offering the visual appeal of marble with the durability of engineered PVC. Safety enhancements such as a fold-down bench and grab bars were discussed in detail, with the representative also highlighting company exclusives such as in-house certified installers, full insurance coverage, and a 3D design preview for family review.
The installation process began with subfloor inspection, new plumbing setup using PEX, and reinforcement work to prepare the site for a fully integrated shower system. Cement-coated backer board was added before SmartChoice panels were installed to ceiling height. A low-threshold shower base was used to enable step-free access. Key safety features, including an ADA-compliant grab bar and a fold-down bench, were installed, along with a handheld shower system and overhead rainfall fixture. The open layout was preserved for curtain rod compatibility. Work was completed in approximately two to three days.
The representative outlined a transferable lifetime warranty covering all components, labor, and workmanship. Additional assurances included the Best Value Guarantee, a No Surprise Promise for hidden demolition costs, Certified Craftsman service from licensed team members, and Property Protection insurance. These layered guarantees provided long-term confidence and reinforced the customer’s trust in the final result.
Features presented by the representative:
* New walk-in shower installation in a non-bathing space
* SmartChoice antimicrobial white marble-look composite wall panels
* Fold-down bench and ADA-compliant stainless steel grab bars
* Low-threshold textured shower base for slip resistance
* Rainfall showerhead with adjustable handheld attachment
* Cement-coated waterproof backer board for structural integrity
* Updated plumbing with PEX lines and new P-trap drain system
* 3D digital design consultation for layout approval
* Compatible with retained curtain rod and open-entry layout
* Completed in two to three days by in-house certified installers
* Fully transferable lifetime warranty with four company guarantees