The Five Star Bath Solutions representative introduced the Smart Choice package, featuring antimicrobial, six-layer composite panels with realistic stone-scanned textures. The wall system offered a UV- and scratch-resistant surface, while the proprietary quad-lock waterproof backer board eliminated the need for grout and removed the risk of mold growth. The Ottawa-based franchise was presented as a locally owned, community-invested operation with a long-standing presence in Ontario and an in-house trained crew. Customer trust was supported by strong reviews on Angi, the BBB, and transparent communication throughout the consultation.
Installation included complete demolition down to the studs, digital moisture assessment, plumbing updates, and reinforced structural support for added safety. A 36"x60" base size was planned but would be confirmed during a project manager's pre-order verification visit. Accessories such as a folding bench, entry and back wall grab bars, and a single integrated shelf were installed. Although the original consultation offered a curtain rod setup, visuals confirm the customer upgraded to a black-framed, bypass-style glass door, which visually anchors the new shower space and aligns with the matte black fixture set. The showerhead, handheld system, and faucet controls were finished in black to coordinate with the enclosure.
Five Star Bath Solutions supported the remodel with a lifetime, fully transferable warranty covering labor, materials, and sealants. The “No Surprise Guarantee” protected the customer from unforeseen charges during installation, and a first-visit discount made the Smart Choice package available at a competitive rate. Additional incentives included a promotional discount for social media engagement and optional financing. The overall process was designed to provide long-term accessibility and aesthetic comfort with a strong foundation of professional support.
* Walk-in shower with low-profile roll-in base
* Smart Choice 6-layer antimicrobial composite wall panels (Taj Mahal color)
* Folding bench, entry and rear grab bars, and shower spout for foot washing
* Delta smart faucet and one integrated shelf
* Quad-lock waterproof backer board (no grout or organic content)
* Matte black handheld and rain-style showerhead
* Bypass-style black-framed glass shower door (visual upgrade)
* Two-day installation with full debris removal and surface protection
* Locally owned Ottawa franchise with in-house trained installers
* Lifetime transferable warranty and “No Surprise Guarantee”
* First-visit pricing discount and promotional offer
* Financing available with flexible terms