The Five Star Bath Solutions representative introduced the Smart Choice system as a lifetime-guaranteed product with extensive options in color, texture, and style. He emphasized the company’s national presence, two-million-dollar insurance coverage, and over 50,000 positive reviews with an average of 4.7 stars. To reinforce confidence, the representative explained that Five Star hires educators and healthcare professionals instead of salespeople and bases its model on informed, pressure-free decision-making. Fixture options included Delta components, chosen for quality and long-term manufacturer support.
Installation began with laser measurement and full demolition of the existing wet area. The sub-30-inch by sub-60-inch footprint allowed use of standard-size materials, and the team checked behind walls for water infiltration and wood damage. Plumbing was replaced and structure reinforced before installing the custom-fit system. The finished shower features Calacatta-style wall panels, a low-threshold base, a rain-style overhead shower with a matching handheld, integrated corner shelving, and a marble-clad bench extension that projects into previously unused space. The vanity remained intact, and the original floor tile was preserved, visually tying the remodel into the existing room.
Five Star Bath Solutions provided a true lifetime transferable warranty on all Smart Choice products, including wall systems, base, and fixtures. The representative clarified that the company stands behind all wet-area work, distinguishing it from competitors who only cover surface-level installations. With two-day turnaround, professional-grade materials, and a clear emphasis on full tear-out and rebuild, the remodel was delivered with long-term performance and design consistency in mind.
**Features presented by the representative:**
* Lifetime-warranty Smart Choice composite wall system
* Calacatta-style marble pattern with matching low-threshold base
* Delta high-end fixtures with rain shower and handheld combo
* Integrated corner shelves and extended bench seating
* Custom laser-measured materials for exact fit
* Full tear-out including plumbing, moldings, and backer replacement
* Two-day remodel: demolition and rebuild
* Transferable lifetime warranty on all Smart Choice products
* Fully insured with a $2 million coverage policy
* National 4.7-star review average with over 50,000 installations
Tub To Shower Conversion, Shady Creek Road, Rochester, NY , 14623
