The original setup included a white surround with molded shelves and a basic fixed showerhead positioned relatively low. The replacement preserved the tub but upgraded all surrounding surfaces and fixtures. Composite wall panels with a horizontal subway-style pattern replaced the original surround, eliminating seams and creating a sleeker appearance. A chrome multi-function handheld shower system was installed with a height adjustment, replacing the fixed head. Two integrated corner shelves provided practical storage without cluttering the layout. Fixture finish in the installed space matched chrome rather than the previously mentioned brushed bronze preference.
Jagger Willard, the Five Star Bath Solutions representative, presented the Smart Choice composite system as a grout-free, antimicrobial solution ideal for households seeking lower maintenance. He explained the benefits of their thicker-than-acrylic panel structure and exclusive cement-based waterproof backer board, offering protection against moisture intrusion and long-term structural degradation. The representative also emphasized the company's exclusive use of trained, in-house installation specialists and transparent planning for every project phase.
Installation involved full removal of the existing unit, structural inspection behind the walls, and new waterproof cement board backing prior to installing the composite wall panels and upgraded fixtures. A corner shelf system was selected in lieu of recessed storage, aligning with the clean design preference. The process took two days with floor protection and site cleanup included in the standard workflow.
The Smart Choice composite system is backed by a lifetime warranty covering product quality, parts, and installation workmanship. Pricing included optional discounts for marketing participation, reducing the total cost to $14,817. Flexible financing was offered, including zero-down and same-as-cash terms up to 18 months. The installation adhered to Four Guarantee principles: Best Value, Certified Craftsmen, No Surprise pricing, and full Property Protection.
Features presented by the representative:
* Composite subway-style grout-free antimicrobial wall panels
* Cement-based Shower Shield waterproof backer board
* Multi-function handheld showerhead with height-adjustable mount
* Two built-in corner shelves for accessible storage
* Retained bathtub with upgraded surrounding surface and fixtures
* One to two-day installation by certified in-house specialists
* Lifetime transferable warranty (product, parts, labor)
* Best Value, Certified Craftsmen, No Surprise, and Property Protection Guarantees
* Flexible financing and promotional discount totaling $14,817