Tami Brown explained that Five Star Bath Solutions focuses solely on wet area remodeling, unlike companies that split focus across multiple trades. She emphasized that their wall systems are antimicrobial PVC panels with stone-like visual appeal but without grout, making them easier to maintain. She highlighted the proprietary Hydro Lock and Quad Lock reinforcement methods that prevent moisture intrusion and mold, noting that all installers are in-house employees. As a locally owned franchise within a larger national network, the company offers both personalized service and large-scale reliability, backed by a customer satisfaction guarantee and liability coverage.
Tami described the process as full-service from demolition to cleanup, typically completed in about two days. She outlined that the remodel would begin with a tear-down to the studs, full inspection, and wall reinforcement for grab bar placement. The customer was shown renderings and physical samples to help visualize layout options and finishes before making any decisions. All components were custom fabricated to fit the specific dimensions of the upstairs bath and would be manufactured over six to eight weeks before installation.
The representative confirmed that the system is protected by a lifetime warranty covering the wall panels, Delta fixtures, and labor. She made clear that the warranty is fully transferable and contains no exclusions, ensuring future peace of mind for the homeowner or any future buyer. Tami explained that if anything were to crack, leak, or malfunction, the team would return and make it right with no added cost. This assurance, along with the customization and clean aesthetic, helped the customer feel confident in their long-term investment.
Features Presented by Tami Brown:
* Tub to shower conversion for upstairs guest bathroom
* Replacement with high-rise toilet
* Antimicrobial PVC wall system in “white pearl” finish
* Brushed nickel fixtures and Delta faucets
* Clear glass barn-style shower door
* Two corner shelves and two grab bars (including angular placement)
* Reinforced walls for safety accessories
* Custom-fit non-slip shower pan
* Demo down to studs and inspection included
* Installation completed in about 2 days
* Lifetime warranty covering product, installation, and fixtures, fully transferable
Tub To Shower Conversion, S Pacific St, Boise, ID , 83705
