Ahmed Elcott explained that Five Star Bath Solutions' Smart Choice package was the best fit, featuring a non-slip PVC shower base, waterproof fiberglass composite wall panels with a molded foam core, and customizable fixtures. He demonstrated the difference in wall textures and showed how the materials resist mold and require minimal cleaning. The shower system included Delta hardware with a memory valve, which keeps the temperature consistent between uses. The customer appreciated the streamlined, thoughtful setup and responded positively to the focus on accessibility and ease of cleaning, especially the no-grout, sealed-wall design.
Five Star Bath Solutions, operating out of New Britain, CT with warehousing in North Haven, has been serving the region since 1996 as part of a national franchise with over 100 locations. Ahmed assured the customer of their fully licensed status under HIC72007, $2 million liability insurance, and use of only certified, in-house trained installers—never subcontractors. Installation would be completed in two days, with scheduling typically available in four to six weeks from contract signing. The process would include full demolition, new valve and plumbing installation, pan and wall setup, and all finishing touches. Ahmed also helped the customer coordinate vanity and floor updates, which would be handled separately.
The Smart Choice system includes a 10-year warranty covering labor, materials, and installation as long as the work is completed by Five Star Bath Solutions' certified staff. Ahmed emphasized the company’s four key written guarantees: a fixed-price contract, certified labor promise, 30-day price match, and full repair coverage if anything is damaged during the job. The warranty is also transferable, adding future resale value. Financing options were available, including zero-interest or deferred-payment plans. The customer was pleased with the clarity of the offer and planned to finalize once they confirmed next steps with family.
Features Presented by Representative:
* Tub-to-walk-in-shower conversion
* Low-threshold, non-slip PVC shower base
* Mold-resistant fiberglass composite wall system
* ADA-compliant grab bar and Delta handheld wand with memory valve
* Faux-marble finish wall panels with built-in shelving
* Framed sliding glass shower door
* Two-day installation, available in 4–6 weeks
* Locally owned, licensed (HIC72007), $2M insured
* No subcontractors, certified in-house trained installers
* 10-year warranty on labor, materials, and installation
* Transferable warranty
* Written guarantees: fixed price, certified labor, damage repair, 30-day price match
* Zero-interest and deferred financing options available
Tub To Shower Conversion, E 117th Ave, Commerce City, CO , 80022
