Monica Holcomb from Five Star Bath Solutions provided clear comparisons between product lines—fiberglass, acrylic, real stone, and Smart Choice composite—highlighting Smart Choice as the only budget-friendly system with a true lifetime warranty. She explained the six-layer construction with antimicrobial, non-porous surfaces, scratch-resistant coatings, and waterproof cement backer boards. Monica pointed out that the system is not just easy to clean with water or vinegar but also eliminates mold-prone grout and delivers a seamless design with no repeated patterns, created using high-resolution scans of real stone slabs.
Installation involves full removal of the existing system down to the studs, with a full moisture and structural inspection and any required repairs done at no additional cost. Five Star uses only in-house, trained, background-checked installers, not subcontractors. The team custom-cuts wall panels onsite to fit each bathroom precisely. Monica noted that installation typically takes one to two days per bathroom, and materials arrive within six to eight weeks from order. The company coordinates all scheduling, keeps customers informed through project managers, and works with trusted third-party vendors when required to move electrical or plumbing features.
Five Star Bath Solutions offers a lifetime warranty on all Smart Choice products, including parts, labor, and workmanship, and the warranty is fully transferable. The company provides a No Surprise Guarantee, a Property Protection Guarantee, and a Best Price Guarantee, which matches any comparable offer and provides an extra $100 off. Customers also benefit from several promotional discounts such as $1,250 off per bathroom for Google reviews and flexible installation dates, and even more savings for booking both bathrooms at the same time. Financing is available through 360 Finance with 0% down and up to 180-month terms, and there is no prepayment penalty.
Features presented by the representative:
* Walk-in shower with open-entry layout
* Grout-free, antimicrobial Smart Choice composite marble wall panels
* Matching non-slip mosaic tile shower base with wide threshold
* Three corner shelves custom-installed
* Matte black handheld showerhead, control lever, and overhead rain head
* Waterproof cement backer board behind all walls
* Site-cut composite panels for precise fit
* Full demo to studs with included moisture and structure inspection
* Installation in one to two days
* Fully transferable lifetime warranty on product, labor, and workmanship
* No Surprise, Property Protection, and Best Price Guarantees
* Review-based and bundle discounts, financing through 360 Finance