Andrew Davidson from Five Star Bath Solutions provided a full consultation on their materials and methods, emphasizing the benefits of their Smart Choice wall system made from solid PVC with a six-layer waterproof construction. He highlighted its resistance to mold, mildew, and scratches, as well as its ease of cleaning thanks to a non-organic backer board and antimicrobial surface. Andrew took time to explain how the panels replicate natural stone using an 8K image transfer and come with clear or accent-matching sealant for a seamless look. The customer appreciated the design support and the flexibility to incorporate additional features like a folding bench, towel bars, and personalized trim options.
The full remodel would involve taking the bathroom down to the studs, performing a moisture check and mold inspection, and upgrading all plumbing, including rerouting for the freestanding tub with the help of a subcontracted plumber. Five Star Bath Solutions would handle installation of all other elements, including flooring, tub, shower, backer board, walls, grab bars, and mirrors. Installation was projected to take about one week, with materials and customization based on precision laser measurements. Glass for the shower would need to be custom ordered and priced separately, as would the customer-sourced vanity top.
Five Star Bath Solutions offered a full lifetime warranty on the Smart Choice package, covering materials, labor, and workmanship—including plumbing and accessories provided by the company. Andrew confirmed that any issues such as cracked glass, mold, or structural damage discovered during demo would be resolved at no extra cost. The company prides itself on transparency, promising no back-end upcharges and a commitment to using in-house, background-checked installers only. The project estimate totaled $42,238, which, with 77% off installation and promotional discounts for reviews and flexible scheduling, was brought down to $26,356 with financing available at approximately $376 per month.
Features presented by the representative:
* Tub retained with new Smart Choice PVC wall system
* Smooth white antimicrobial composite panels, no tile or wood décor
* Two corner shelves integrated into the wall
* Chrome handheld showerhead with adjustable bracket
* Original vanity, flooring, and trim left unchanged
* In-house trained installers for all wall system components
* Full mold inspection and moisture mitigation included
* Installation completed without freestanding tub or walk-in conversion
* Lifetime warranty on product, installation, and service
* No back-end upcharges or hidden fees
* Financing options and $26K project cost after discounts