Customer, Patricia, requested replacement of the existing walk-in tiled shower with a safer, lower-maintenance alternative. Primary goals focused on mobility support in preparation for knee surgery and included secure grab bars, a bench, and handheld functionality. While a glass door was originally considered, the decision favored a cost-effective curtain solution. Final configuration included a marble-style wall panel finish, integrated grab bars, and a built-in bench to improve both safety and usability.