Bathroom Remodel

Dornagh Ct, Columbia, MO , 65203

Scot Kemmer, the Five Star Bath Solutions representative, described their Smart Choice material as “non-porous so it won’t hold dirt,” antimicrobial to prevent mold, and visually designed to replicate natural stone by scanning real slabs into the material. He explained that Five Star Bath Solutions had been in business for 29 years, held an A+ rating with the Better Business Bureau, and offered $2 million in insurance coverage to protect customers. Scot emphasized the company’s local presence and organic growth through word-of-mouth, rather than expensive advertising, allowing them to keep costs competitive while maintaining high standards in service and material quality.

The installation process, as Scot detailed, involved full removal of the framed enclosure, tile wall, and tub deck facing. The walls were inspected and replaced where needed, and a thermal insulated base was installed with new PEX plumbing. A fixed corner seat and built-in shelving were added inside the shower area for convenience. Frameless glass panels were installed to open the view and eliminate visual barriers. The soaking tub remained but was refinished with matching quartz-like deck wraparound and updated chrome fixtures. The project was completed in two days with floor protection and full cleanup included.

Five Star Bath Solutions offered a true Lifetime Plus Warranty that covered product, parts, and workmanship without fine print exclusions. Scot stressed that if anything leaked, cracked, or broke, the company would fix it at no charge, and the warranty would even transfer to the next homeowner if the house were sold. He also highlighted that antimicrobial silicone would be used to seal the tub and walls, providing a 50-year seal and virtually maintenance-free protection. At the conclusion, Scot provided discounted pricing options tied to current promotions, a cash discount, and further savings for allowing a yard sign and writing a customer review.

Features Presented:

* Smart Choice antimicrobial, non-porous marble-look wall system
* Frameless glass shower enclosure with corner seat and built-in shelves
* Thermal insulated waterproof base and full PEX plumbing upgrade
* Quartz-style wraparound tub deck with updated chrome fixtures
* Full demolition and down-to-studs inspection
* Certified, background-checked installers
* No high-pressure sales, organic reputation building
* $2 million insurance coverage
* Lifetime Plus Warranty (fully transferable)
* Installation timeline: 2 days
* Financing options with 0% down and delayed first payment
* Additional discounts for yard sign and customer review