The representative introduced Five Star Bath Solutions’ Smart Choice composite system, highlighting its six-layer antimicrobial surface and digitally scanned stone imaging that creates authentic natural textures without the upkeep of real stone. The material includes a light-diffusion layer to prevent glare and avoid the artificial shine common in acrylic products. The Shower Shield backer board, a proprietary cement and closed-cell foam hybrid, provides 100% waterproof protection, exclusive to Five Star through a manufacturer partnership. Delta commercial-grade plumbing fixtures are standard, providing long-term reliability. Each installation is sealed with marine-grade, antimicrobial silicone, ensuring a permanent watertight system.
The installation process begins with a complete demolition to studs and subfloor, followed by a detailed structural inspection. The crew installs new reinforced blocking for grab bars, replaces all plumbing within the wet area, and builds the new composite wall and base system with three layers of waterproofing. The job typically takes one to two days, depending on the scope. A critical measure appointment ensures all dimensions are verified before fabrication, and a 3D rendering preview helps the customer visualize their final design. Multiple package options were provided—from fiberglass to natural stone—with cash and same-day decision discounts available for added savings.
Five Star Bath Solutions offers a fully transferable lifetime warranty on materials, labor, and installation for both composite and stone systems. The Best Value Guarantee ensures the company will match any lower bid and issue a $100 refund if a comparable quote is found. Additional assurances include the Certified Craftsman Guarantee (all installers are trained in-house), the No Surprise Guarantee (no additional charges for hidden issues), and the Property Protection Promise (coverage for accidental on-site damage). Promotional offers included a 30-day price lock, cash and delivery discounts, and optional 0% financing for 12 months.
Features Presented by the Representative:
* Walk-in shower with large-format stone-look composite wall panels
* Matte black Delta fixtures with handheld shower system
* Textured square tile shower base in dark natural tone
* Exclusive Shower Shield waterproof backer board (cement + closed-cell foam hybrid)
* Marine-grade antimicrobial silicone sealant
* Two safety grab bars with reinforced backing
* Three corner shelves in matching wall finish
* Installation of customer-provided vanity and toilet
* Critical measure appointment and 3D design preview included
* Lifetime transferable warranty on all product and labor
* Best Value, Certified Craftsman, No Surprise, and Property Protection guarantees
* Promotional savings, cash discount, and 0% financing for 12 months