During the design meeting, the customer chose Five Star Bath Solutions’ Smart Choice wall system in Calabria, which delivers a 10×20 tile‑look pattern on quarter‑inch thick, antimicrobial composite panels. The walls and plain base match seamlessly and require no grout. Sleek brushed‑nickel hardware complements the stone pattern, and a sliding glass door with an integrated towel bar replaced the old framed enclosure. Safety was addressed with a low‑profile entry and discreet support bars, along with a corner shelf for soap. Waterproof vinyl flooring for the bathroom was also considered to tie the space together.
Scot Kemmer reviewed the company’s remodeling packages and explained why the Smart Choice option fit the customer’s goals. He highlighted that the wall system is digitized from real stone to achieve a natural look, is non‑porous, and installs over Five Star’s proprietary Shower Shield cement backer board. The company’s A+ BBB rating, fully insured status, and local ownership in Buda, Texas added confidence. All installation crews are company employees, not subcontractors.
Installation involved a full tear‑out to the studs, inspection for moisture or mold, and replacement of old plumbing with new PEX lines. The subfloor was leveled before placing a weight‑bearing shower pan on a molded and insulated base. Composite panels were then adhered over the waterproof backer, fixtures and bars were secured into backing, and a new glass enclosure was measured and ordered. Shower construction takes about two days; custom glass typically arrives within seven to ten days for final installation.
The project came with Five Star Bath Solutions’ Lifetime Plus Warranty covering product, parts, labor, and workmanship, and can be transferred to a future homeowner. Scot also explained the No Surprise Guarantee that covers any hidden issues at no additional cost, and the Price Assurance Guarantee that beats comparable quotes by $100. The original estimate was reduced after promotions, including 77 % off installation labor and discounts for paying with cash, leaving a yard sign, and providing an honest review. Financing options were available, but the customer indicated a maximum budget of $7,000 and planned to postpone the project unless further adjustments could be made.
Features presented by the representative:
-Conversion from prefabricated stall to walk‑in shower with sliding glass door
-Smart Choice antimicrobial composite walls in Calabria with seamless plain base
-Brushed‑nickel fixtures, integrated support bars, and a corner shelf
-Shower Shield cement backer board and new PEX plumbing for durability
-Full demolition, moisture inspection, insulated pan, and weight‑bearing subfloor
-Installation in two days, with custom glass measured and installed within 7–10 days
-Lifetime Plus Warranty on product, parts, labor, and workmanship
-No Surprise and Price Assurance Guarantees with multiple promotional discounts
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