Scot Kemmer of Five Star Bath Solutions reviewed the company’s four remodel packages and helped the customer build a plan using the Smart Choice system. This six-layer composite wall material is antimicrobial, scratch-resistant, and grout-free. Scot explained that the proprietary Shower Shield backer board is 100% waterproof and outperforms greenboard or fiberglass panels. Smart Choice offers 24 finish options with natural stone designs. Scot emphasized that Five Star Bath Solutions uses only full-time, locally based, certified installers—not subcontractors—and maintains an A+ BBB rating with $2 million liability coverage per job.
Installation included a complete tear-out to the studs, full inspection for structural concerns, and plumbing upgrades with PEX piping. A thermal-insulated base was added under the non-slip pan to provide long-term stability and prevent movement. The walls were finished with Azura Bay Smart Choice panels, sealed with marine-grade antimicrobial silicone and a quad-locking panel system. Installation occurred in two stages: the primary build over two days, followed by custom glass installation after materials arrived. The layout was reviewed during a project manager visit prior to ordering final materials to allow for adjustments.
Five Star Bath Solutions provided a Lifetime Plus Warranty covering all products, labor, parts, and workmanship with no exclusions. The warranty is fully transferable. Additional guarantees included the No Surprise Guarantee, protecting against hidden costs for mold or plumbing, and the Price Assurance Guarantee, offering to match or beat any competitor. Promotions included 77% off installation, $500 in review and flexibility discounts, and a corporate upgrade, bringing the final project total to $15,198 from an MSRP of $22,250. Financing was available at $0 down with monthly payments as low as $181, tailored to the customer’s budget.
Features presented by the representative:
* Walk-in shower remodel using Smart Choice wall system (Azura Bay)
* Frameless clear sliding glass enclosure
* Delta Linden Intuition brushed nickel fixtures
* Two corner shelves and one 18-inch brushed nickel grab bar
* Built-in bench for seated comfort (added post-consultation)
* Shower Shield waterproof backer and antimicrobial six-layer walls
* Non-slip base with thermal insulation and quad-lock waterproof seal
* Full tear-out to studs and upgraded PEX plumbing
* Two-day installation plus custom glass follow-up
* Lifetime Plus Warranty covering product, labor, and workmanship
* No Surprise and Price Assurance Guarantees
* Final price: $15,198 with $0 down financing, ~$181 per month
Bathroom Remodel, Galesburg Dr, Austin, TX , 78745
