Customer, Yolanda, requested their existing tub and tile to be replaced with a tub and shower combo to upgrade the space aesthetically and prepare it for possible future rental. They were looking for a low-maintenance solution that would be attractive, easy to clean, and durable, preferring a design with simple, modern features. The original selection included a matte black fixture finish, but brushed nickel was installed to match the stone-patterned surround and existing bathroom accents.
100% Waterproof
No Grout
Easy Clean Materials
Antimicrobial Surfaces
Lifetime Warranty
Easy step-in
Non-slip Flooring
Scot Kemmer from Five Star Bath Solutions detailed that the Smart Choice system offers a highly durable, grout-free, non-porous, antimicrobial surface designed to resist mold, mildew, and scratching. He emphasized that the Smart Choice materials are made by scanning real stone, giving the panels an authentic stone appearance. Scot explained that Five Star Bath Solutions has been in business for 29 years, is locally franchised out of Buda, Texas, and maintains an A+ BBB rating with $2 million insurance coverage on every job. He reassured the customer that all installers are full-time, background-checked, and certified through the corporate training program.
The installation process would involve a full demolition of the existing tub, tile, and drywall down to the studs, inspection for moisture or mold, and replacement of any rotted wood at no extra charge. New plumbing would be installed to modern code standards, followed by a thermal insulated base to prevent floor flexing. The Smart Choice wall panels and accessories would then be installed, sealed with marine-grade antimicrobial silicone. The project was expected to start within three to four weeks and would take approximately two days to complete. Promotional discounts were available, including 77% off installation if booked within 30 days, and an additional Same-Day Upgrade discount for committing at the first appointment.
Five Star Bath Solutions offers a true lifetime transferable warranty covering both products and workmanship. Scot explained that unlike many companies that limit their warranties on labor, Five Star’s warranty remains valid for both parts and labor without expiration, even transferring to new homeowners should the property be sold. This warranty covers all aspects, including walls, fixtures, grab bars, and silicone seals. The customer was also offered flexible financing options with no prepayment penalties and could open a home equity line of credit (HELOC) for additional financial flexibility.
Features presented by the representative:
* Tub-to-new tub and shower combo conversion
* Smart Choice antimicrobial, anti-scratch, grout-free wall system (Frost color)
* Proprietary ShowerShield waterproof backer board
* Brushed nickel Delta fixtures and accessories (revised from matte black)
* Two large corner shelves for storage
* Straight brushed nickel shower curtain rod
* One safety grab bar installation
* Thermal insulated shower base
* Marine-grade antimicrobial silicone sealing
* Full demo to studs with free rotted wood replacement
* Installation scheduled ~3–4 weeks out; completed in ~2 days
* Lifetime transferable warranty on materials and workmanship
* Discounts for cash payment, online review, and Same-Day Upgrade decision
1-2 Day Install
Maintenance Free
Full Warranty
Customer, Yolanda, requested their existing tub and tile to be replaced with a tub and shower combo to upgrade the space aesthetically and prepare it for possible future rental. They were looking for a low-maintenance solution that would be attractive, easy to clean, and durable, preferring a design with simple, modern features. The original selection included a matte black fixture finish, but brushed nickel was installed to match the stone-patterned surround and existing bathroom accents.
Stainless steel grab bars are a simple but powerful way to make your bathroom safer and more functional as you age. Designed for stability and support, especially for those who want to stay independent and age in place.
Stainless steel fixtures give your bathroom a sleek, modern look while offering unbeatable durability. They resist rust, corrosion, and everyday wear, making them a smart choice for high-moisture areas. They are also easy to clean and built to last.
Our mold and mildew-resistant materials are designed to keep your bathroom cleaner, healthier, and easier to maintain. By preventing the growth of harmful microbes, these materials help reduce stains, odors, and the need for harsh chemical cleaners, resulting in a worry-free bathroom.
Bathroom Remodel, E Klein Rd, New Braunfels, TX 78130
Customer, Roy, requested their existing shower be replaced with a walk-in shower to address long-standing...
Bathroom Remodel, E Klein Rd, New Braunfels, TX , 78130