Five Star Bath Solutions representative Scot Kemmer recommended the Smart Choice package, which features non-porous virgin PVC composite walls, resistant to mold and mildew and completely grout-free. Scot presented a solution with minimal maintenance and emphasized the antimicrobial nature of the system. He reinforced trust in the company by detailing the use of trained, background-checked W-2 installers and by highlighting their full project insurance, local service team, and long-standing industry reputation. The company’s ability to tailor configurations to accessibility needs was central to the proposal.
The final installation included a custom low-threshold base with a slip-resistant surface, visually validated by the open shower entry and flat transition. While the original plan called for a curtain entry, the completed setup used a glass sliding enclosure, which may have been chosen for enhanced water containment. Integrated marble-style wall panels created a clean, seamless appearance. Additional modifications included two wall-mounted shelves, a large recessed niche, and both a stationary and handheld showerhead installed at accessible heights. The project also featured a grab bar across the glass and a custom waterproof bench positioned for easy seated use. Updated flooring tied the remodel together with improved safety and style.
Five Star Bath Solutions provided a fully transferable lifetime warranty covering all labor and materials. Scot emphasized continued safety assurance, ongoing service support, and full coverage for grab bars and waterproofing components. Karen and her husband were assured that any future accessibility concerns would be addressed under the company’s service guarantee and that the installation team would deliver on-time and respectful execution throughout the project timeline.
Features presented by the representative:
* Smart Choice virgin PVC composite wall system with lifetime coverage
* Seamless, antimicrobial, grout-free panels
* ADA-compliant roll-in base with low-threshold entry
* Integrated waterproof bench for seated use
* Wall-mounted recessed niche and dual corner shelves
* Horizontal grab bar on glass door for added safety
* Handheld and stationary showerhead configuration
* Slip-resistant updated bathroom flooring
* Glass enclosure with sliding entry
* Multi-day installation with full accessibility adjustment
* Certified, insured, background-checked in-house installers
* Fully transferable lifetime warranty on labor and product