Scot Kemmer from Five Star Bath Solutions guided the couple through the company’s product offerings and installation capabilities. He explained their Smart Choice composite system, which features a grout-free, antimicrobial, and non-porous surface that mimics stone or marble, providing a durable, easy-to-clean alternative to tile or acrylic. Scot underscored the company’s credibility with a 28-year history, A+ BBB rating, and local presence out of Buda, Texas. All installers are full-time employees, background-checked and trained at their Michigan headquarters—no subcontractors are used. Their customer-first focus includes referrals and positive reviews over traditional advertising, helping to keep costs lower.
Installation would be completed in just a day, starting with a full demo down to the studs, replacement of any compromised substructure, and installation of the proprietary waterproofing backer board called Shower Shield. The thermal-insulated, non-slip base ensures a solid footing, while quad-locking seams in the corners add durability and watertight integrity. Fixtures, grab bars, towel racks, and shelves would be installed according to customer preference. Lane, the project manager, would follow up to confirm shelf and bar placement, measurements, and ensure a seamless process.
Five Star Bath Solutions offers a lifetime transferable warranty on their Smart Choice system, covering product, labor, and workmanship, along with a 50-year seal on antimicrobial silicone used in finishing. Financing options included no money down and payments beginning 30 days post-installation, with a five-year term selected by the customer. The couple secured additional discounts through a same-day decision, senior status, and commitment to a review, bringing the total cost to \$12,423. The price was locked in ahead of their Medicare inquiry and potential RV sale, offering peace of mind and immediate value for their health and safety investment.
Key Features Highlighted by the Representative:
* Smart Choice antimicrobial composite wall system
* White Pearl with 10x20 block tile design
* Brushed oil-rubbed bronze fixtures and accessories
* Infinity Bypass obscure sliding glass door
* Two 18-inch grab bars and two footrests
* Three corner shelves
* Shower Shield waterproofing system
* One-Day full installation with cleanup
* Lifetime transferable warranty on parts, product, and workmanship
* Financing with no money down and flexible payment terms
* Final quoted price after discounts: \$12,423