A representative from Five Star Bath Solutions guided the couple through the company’s product offerings and installation capabilities. They explained the Smart Choice composite system, which features a grout-free, antimicrobial, and non-porous surface that mimics stone or marble, providing a durable, easy-to-clean alternative to tile or acrylic. The representative emphasized the company’s credibility with a 28-year history, an A+ BBB rating, and a local presence out of Buda, Texas. All installers are full-time employees, background-checked and trained at the company’s Michigan headquarters—no subcontractors are used. The customer-first business model prioritizes referrals and positive reviews over traditional advertising, helping to keep costs lower.
Installation would be completed in just one day, beginning with a full demolition down to the studs, replacement of any compromised substructure, and installation of the proprietary Shower Shield waterproofing backer board. The thermal-insulated, non-slip base provides secure footing, while quad-locking seams in the corners ensure durability and watertight integrity. Fixtures, grab bars, towel racks, and shelves would be installed according to customer preference. Lane, the project manager, would follow up to confirm shelf and grab bar placement, verify measurements, and ensure a seamless installation process.
Five Star Bath Solutions offers a lifetime transferable warranty on the Smart Choice system, covering product, labor, and workmanship, along with a 50-year seal on antimicrobial silicone used during finishing. Financing options included no money down and payments beginning 30 days after installation, with a five-year term selected by the customer. The couple qualified for additional discounts through a same-day decision, senior status, and commitment to providing a review, reducing the total project cost. Pricing was locked in ahead of a Medicare inquiry and potential RV sale, providing peace of mind and immediate value for an important investment in long-term health and safety.
Key Features Highlighted:
* Smart Choice antimicrobial composite wall system
* White Pearl 10x20 block tile design
* Brushed oil-rubbed bronze fixtures and accessories
* Infinity Bypass obscure sliding glass door
* Two 18-inch grab bars and two footrests
* Three corner shelves
* Shower Shield waterproofing system
* One-day full installation with cleanup
* Lifetime transferable warranty on parts, product, and workmanship
* Financing with no money down and flexible payment terms