In selecting finishes, the customer chose Five Star Bath Solutions’ Smart Choice composite wall system in a light travertine pattern that runs floor‑to‑ceiling and pairs with a low‑profile base for easier stepping. The new shower includes a fold‑down teak seat for optional seating, angled and vertical grab bars for stability, and two corner shelves within easy reach. A handheld showerhead on an adjustable slide bar allows the spray height to be changed for seated or standing use. Matching waterproof vinyl plank flooring extends through the bathroom and a new vanity ties the design together, ensuring continuity across the space without needing a curtain or door.
Scot Kemmer, the Five Star representative, presented multiple package options and recommended the Smart Choice system, emphasizing its quarter‑inch thick antimicrobial composite panels that mimic real stone without grout. He explained that the panels are installed over the company’s proprietary Shower Shield waterproof backer board to create a long‑lasting, non‑porous surface that resists mold, cracking, yellowing, and staining. Scot reassured the family that all installers are background‑checked employees of Five Star Bath Solutions, and noted the franchise’s 1996 founding, local ownership in Buda, Texas, and $2 million in insurance coverage.
The installation plan called for a full demolition of the old tub, inspection for moisture damage, replacement of any compromised framing, and installation of new PEX plumbing. A thermal‑insulated, weight‑bearing base was set before applying the Shower Shield backer and wall panels using quad‑lock corner seals and antimicrobial silicone. A project manager performed a final measure to confirm placement of the bench, bars, and shelves prior to installation. Construction typically takes two days, with scheduling six to eight weeks out depending on material arrival.
Five Star Bath Solutions backs its products with a fully transferable Lifetime Plus Warranty covering materials, parts, labor, and workmanship. Scot outlined the company’s No Surprise Guarantee, which covers unforeseen conditions uncovered during demolition at no extra charge, and the Price Assurance Guarantee, which will beat any comparable competitor quote by $100. The original quote of $15,330 was reduced to $14,080 after applying promotions: 77 % off installation, $750 off for paying by cash, $500 for an online review, and $300 for allowing a yard sign during installation. Although final approval depended on consultation with family members, the customer felt the value, warranty, and safety features aligned well with their goals.
Features presented by the representative:
* Tub‑to‑walk‑in shower conversion for aging‑in‑place safety
* Smart Choice antimicrobial wall system in light travertine with waterproof Shower Shield backer
* Fold‑down teak seat, angled and vertical grab bars, and corner shelving within reach
* Handheld shower on an adjustable slide bar for seated or standing use
* Low‑profile shower base; waterproof vinyl flooring and updated vanity for cohesive design
* Full tear‑out to studs, subfloor inspection, and new PEX plumbing included
* Quad‑lock corner seals, marine‑grade silicone, and thermal‑insulated base
* Two‑day install scheduled 6–8 weeks out; all work performed by certified company employees
* Lifetime Plus Warranty, No Surprise and Price Assurance Guarantees
* Final price: $14,080 after promotions, with financing options available