Carlson, the Five Star Bath Solutions representative, detailed the company's offerings, highlighting their Centrál composite material that looks like stone but at a third of the price. He noted that their systems avoid grout entirely, are antimicrobial, scratch-resistant, and have a thick hydro-barrier to prevent moisture intrusion. He assured the customer that the material options available were numerous and customizable, with no set patterns as stone slabs are scanned and embedded into the product, resulting in a unique finish every time. He also touched on various fixture options, from matte black to chrome, and the increasingly popular barn-style sliding shower doors that avoid grime-trapping tracks. Carlson positioned Five Star as offering both the corporate purchasing power of a national brand and the attentive service of a local team.
Carlson outlined the installation process starting with placing protective runners through the house, full demolition down to the slab, and rebuilding with reinforced backer boards and all-new Delta plumbing. He emphasized the importance of properly supporting fixtures like toilet holders and grab bars and offered optional features such as alcoves, corner shelving, bench seating, and wainscoting. The team handles electrical and flooring needs as well, despite corporate originally pushing only shower and tub projects. The job timeline, once materials are received, was estimated at about a week and a half, though sourcing real stone could take up to four months depending on supply chain conditions.
Five Star Bath Solutions offers a lifetime, fully transferable warranty covering labor and materials for the entire wet area, promising peace of mind regardless of when an issue might arise. Delta plumbing fixtures used in the build also carry their own lifetime warranty. Carlson explained that the company doesn’t cut corners, and any hidden damage like mildew or moisture behind walls would be addressed as part of the job at no extra cost. The transparency in quoting, attention to detail in design and execution, and long-standing company integrity established a solid foundation of trust with the customer, especially in contrast to a prior negative experience with another contractor who quoted $72,000 without even including vanities.
Features Presented by the Representative:
* Centrál composite wall system (antimicrobial, scratch-resistant, grout-free)
* Custom layout options including benches, recessed shelving, and wainscoting
* Stone scan technology for unique wall designs
* Matte black and chrome fixture options
* Delta plumbing with lifetime warranty
* Thorough demolition and moisture prevention system
* Fully transferable lifetime warranty on labor and materials
* Full-service installation including floors and electrical
* 77% off installation promotion from corporate
Bathroom Remodel, Pops Corner, Huntsville, AL , 35811
