Carlson Reissiger presented the Smart Choice composite shower system, highlighting its realistic stone appearance, antimicrobial properties, and non-porous surface. He explained that their material eliminates the need for grout, won't harbor mold or mildew, and requires no harsh cleaning products. He also described the concrete-like shower pan and proprietary backer board, both of which are critical to the durability and strength of the installation. Carlson emphasized the company's transparent pricing, noting that once a price is agreed upon, it won’t change—even if damage is discovered during demolition.
The installation process includes full demolition to the studs, inspection for mold or wood rot, and a complete rebuild with new Delta plumbing. Carlson estimated the job would take two days and shared that Stuart, a technician, would follow up with precise measurements early the next week. Protective runners would be used to shield flooring during the installation. All accessories, including the grab bar and bench, would be confirmed and placed according to customer preference just before the job begins, ensuring a fully tailored final result.
Five Star Bath Solutions offers a true lifetime warranty on labor, materials, plumbing fixtures, and seals, fully transferable to future homeowners. Carlson explained that the VA grant of up to \$6,900 was highly likely to be reimbursed in full given the customer's 100% VA status. He also applied a 77% installation discount and a 10% military discount, reducing the total cost from over \$15,800 to approximately \$4,000 out-of-pocket. Carlson pledged continued support throughout the process, including preparing CAD drawings and coordinating grant documentation to streamline the reimbursement process.
Features Presented by the Representative:
* Walk-in shower conversion with full demo and rebuild
* Smart Choice composite wall panels with stone appearance
* Concrete-like shower pan with anti-slip surface
* Double-thick non-organic antimicrobial backer board
* Chrome Delta plumbing fixtures with detachable showerhead
* Two corner shelves for basic storage
* Lifetime transferable warranty covering all components
* VA grant support up to \$6,900, 77% installation discount, and 10% military discount applied