The final design featured smooth white wall panels in place of the previously preferred tan tone. Fixture finish selected was chrome, not brushed nickel. Grab bar layout included one vertical bar near the entry and one angled bar on the side wall, consistent with the support requirement outlined by the customer. The rainfall-style head requested was not included. Instead, a standard handheld sprayer with height-adjustable wall mount was installed to serve both seated and standing users.
Joey LeBlanc, the Five Star Bath Solutions representative, recommended the Smart Choice package, emphasizing the benefits of grout-free antimicrobial wall panels. The composite material is sealed with marine-grade silicone, minimizing cleaning effort. Joey presented digitally printed panel options designed to mimic stone and tile finishes, although the final installation used a clean solid white finish. The layout and accessory choices were visualized in a 3D configurator to help finalize grab bar positioning and fixture placement. He highlighted the safety reinforcements that meet ADA support standards, rated to hold up to 400 pounds.
Joey noted that all labor would be performed by background-checked in-house employees trained at the company’s national training center. The installation scope included demolition to the studs, plumbing upgrades from the foundation, and subfloor prep to ensure a leveled surface. Materials were scheduled for delivery within eight to ten weeks, with installation estimated to take two to three days. A complete cleanup and walkthrough were included in the process.
The package includes a lifetime transferable warranty covering product and labor, including plumbing, hardware, panels, and seals. The original quote of $18,500 was discounted to $13,623 through promotions, scheduling flexibility, and participation incentives. Joey also presented a corporate upgrade offer where Smart Choice materials were priced at the Performance tier, adding $1,300 in bonus value. Pricing details were provided in writing with a 30-day guarantee and a price-match incentive.
Features Presented by Joey LeBlanc:
* Walk-in shower conversion with handheld sprayer
* Smooth white wall panels with chrome fixtures
* Vertical and angled ADA-compliant grab bars
* Grout-free Smart Choice composite system
* Marine-grade silicone sealing with waterproof backing
* Fold-down teak bench for seated showering
* In-house, nationally trained and background-checked installers
* Full demo to studs, plumbing replacement, and foundation prep
* 2–3 day installation with 8–10 week material lead time
* Lifetime transferable warranty on all materials and labor
* $18,500 MSRP reduced to $13,623 with promotions and incentives
* Corporate upgrade to Smart Choice at Performance tier price
* 30-day price guarantee and $100 price-match offer