The Five Star Bath Solutions representative, Austin Jones, introduced the Smart Choice composite wall system featuring a six-layer, non-porous surface designed to resist mold, mildew, and staining. The wall finish selected mimicked real stone in a soft white-gray blend. The company’s exclusive Delta fixture offerings came with lifetime warranties, and all materials used were proprietary and sourced only through the company. Austin emphasized that all installers were W-2 employees, not subcontractors, and were fully licensed, bonded, and insured. He also assured the customer that no work would be performed over old materials—everything would be removed down to the studs for a clean rebuild.
The installation process began with full site protection, followed by surgical demolition of all existing surfaces. Plumbing was replaced up to the shower head, and a new low-threshold base was installed with a three-inch step-over as requested. Composite panels were applied to the rear and side walls in the chosen white-pearl gray striation. The shower remained curtain-based by design, with no doors added, maintaining the open feel. Grab bars were installed at the same locations as the previous setup, including one on the back wall and one on the entry side. No shelves or benches were added per the customer’s instructions to keep cleaning simple.
Five Star Bath Solutions provided a fully transferable lifetime warranty covering both materials and installation. The representative confirmed that the Smart Choice system would never require resealing or scrubbing and that it was covered entirely for life. All work was completed in three days. Austin noted that although lead time for new projects typically ranged from eight to ten weeks, in-stock color options like the one selected could potentially accelerate the timeline. The customer was given space to consider the quote with no pressure, with pricing valid through the end of the month.
Features presented by the representative:
* Surgical removal to studs and full haul-away
* Replacement of all plumbing up to the shower head
* Composite, non-porous Smart Choice wall system
* Delta fixtures with lifetime warranty
* Reinforced grab-bar installation
* White composite shower base with 3" step-over
* Doorless layout with curtain rod preserved
* Three-day installation timeline
* W-2 licensed, bonded, insured installers
* Lifetime product and workmanship warranty
Tub To Shower Conversion, Preswick Pl NW, Huntsville, AL , 35806
